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Telephone Nurse at Falck Health and Occupational Services

Falck Sverige AB

Gotlands län, Gotland

Previous experience is desired

4 days left
to apply for the job

With 1,000 experts across nearly 100 units nationwide, Falck is Sweden's most complete provider of health and occupational services. We offer occupational health care, crisis and personnel support, organizational and leadership development, transition and career services, as well as primary care and health services for individuals. Falck's health and occupational services reach 1.2 million people across Sweden and contribute to a sustainable work and private life for all.

Are you a licensed nurse with an interest in working digitally? Does it sound rewarding to use your medical knowledge to contribute to the well-being and health of over a million employees and thus a healthier Sweden?

We are now looking for a telephone nurse for our friendly team Advisory 24/7 with units in Kalix and Visby. In this role, you will work in our digital channels and provide advice on health and wellness issues.

Your mission as a telephone nurse is to be a medical advisor for employees who, in connection with their own or a relative's illness, come into contact with Falck, using high medical competence, service level, and guiding ability.

Your tasks as a telephone nurse include the following:

  • Active collaboration in our Digital initiative
  • Assessing care needs, urgency, and referring to the right care instance with the support of RGS decision support through advice.
  • Booking the right competence based on customer requests.
  • Receiving and processing sick and wellness notifications as well as VAB notifications with advice.
  • Handling crisis and personnel support cases.

We are looking for someone who is a licensed nurse with at least 5 years of experience in the profession. Experience as a district nurse, company nurse, other specialist competence, and/or telephone advice is an advantage. You have good computer skills and the ability and interest to deliver in digital tools. You are fluent in Swedish and English, both spoken and written.

We appreciate curiosity and engagement in developing and improving daily work. You keep yourself updated within your profession and about what is happening in the organization. As a person, you are flexible and enjoy working with customers and are service-oriented. Our work is based on your participation in developing yourself and the team towards the company's goals and sharing our Winning Behaviors:

  • We care
  • We build trust
  • Together we create more value

We offer you:

  • Collective agreement, good benefits.
  • Opportunity to alternate work in a pleasant office environment with working from home.
  • Work in a team with other professionals across the country for knowledge and experience exchange in various digital/physical forums.
  • Opportunities for professional development within our Digital initiative at an exciting workplace with a breadth of expertise for continuous learning.
  • Be part of influencing one of Sweden's future industries, Digital Occupational Health Care, in a global company that fulfills an important societal function.
  • Interesting clients, both in the private and public sectors and across a solid breadth of industries.

Other:

Location: Location-independent, but preferably in Visby or Kalix.

Permanent employment starting with a 6-month probationary period. Start date by agreement. Employment rate 100%, 37 hours/week, working every fourth weekend.

Are you interested?

If you have any questions, please contact Operational Manager Anette Roos at phone 0498-203464

Welcome to apply by 2025-04-03. Selection and interviews will be conducted continuously and the position may be filled before the application deadline.

We kindly decline contact from recruitment and advertising agencies.

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