Department store guard

What does a store security guard do? – Tasks and work environment

A store security guard works to maintain order and safety in larger retail environments, often in shopping centers or department stores. Tasks include preventing theft, managing conflicts, and intervening in suspected criminal activities. The role also involves providing service to both customers and staff, such as answering questions, assisting during evacuations, or helping with technical issues related to security systems. The work environment is dynamic and can involve both stationary surveillance and physically demanding efforts, especially during busy periods or incidents requiring quick response.

Salary development over time

Over the past three years, the salary for store security guards has shown steady growth. In 2022, the average salary was 31,900 SEK per month, which increased to 32 800 SEK in 2023 and further to 34 300 SEK in 2024. This corresponds to a total increase of about 7.5% during the period. The positive salary trend can largely be explained by increased focus on security in the retail sector and continued demand for trained personnel. Changes in the labor market, with more requirements for formal education and certification, have also influenced salary levels. Despite the increase, salaries for store security guards remain slightly below the average for the "security and order personnel" group, but the trend indicates a gradual appreciation of the profession.

Store security guard salary – comprehensive overview

• Average salary: 34 300 SEK/month
• Lowest salary: 33,200 SEK/month (female, regional sector, high school education)
• Highest salary: 37,600 SEK/month (female, public sector, pre-high school education)
• Hourly wage: 206 SEK
• Gender differences: Women earn 33 500 SEK/month (97% of men's 34 600 SEK/month)
• Regional differences: Lowest salaries are found in the regional sector, highest in the public sector

Education and qualifications

To work as a store security guard, a high school diploma and completed security guard training, often arranged by authorized training providers or employers, are usually required. Some employers also require specific certificates in security and conflict management, and practical training is often part of the education path. Prior experience in service or security industries is advantageous, as are good language skills and the ability to handle stressful situations.

• Formal education: High school diploma (3 years) with focus on security or social sciences
• Certifications: Basic security guard training (VU1 and VU2)
• Practical training: Often mandatory internship at an authorized security company
• Prerequisites: Clean criminal record, approved security screening
• Tips: Courses in conflict management and service increase employability

Common benefits and compensations

Store security guards are often offered benefits such as overtime pay for evening and weekend work, wellness allowances, and sometimes occupational pension. Other common compensations include uniform allowances, collective insurance, and opportunities for further training in security or conflict management. Some employers also provide extra compensation for work during major holidays or special events.

Competition and challenges

The competition for positions as a store security guard is relatively low due to constant demand for security personnel, but the profession also faces high staff turnover. Challenges often include managing stressful and sometimes threatening situations, requiring both physical and mental resilience. The recruitment situation is described as paradoxical: there are available jobs, but employers struggle to find suitable candidates who meet all requirements. At the same time, the proportion of part-time employees and those leaving the profession is high, affecting continuity and experience levels. For those who are flexible and have the right qualifications, job opportunities are good.

Tips for aspiring store security guards

To succeed as a store security guard, it is helpful to have a calm demeanor and the ability to act rationally under pressure. Developing strong communication skills makes it easier to de-escalate conflicts and create a sense of security for both customers and colleagues. Good physical fitness is valuable, as the work can be physically demanding at times, especially during interventions or long shifts. It is wise to acquire basic security training and supplement with courses in conflict management. Being thorough and maintaining high integrity is appreciated by employers, as is teamwork ability. Finally, it is important to adapt to changing work environments and quickly assess situations in the retail setting.

Key facts about store security guards

• Average salary: 34 300 SEK/month
• Educational requirements: High school diploma and security guard training
• Work environment: Retail environment, often varying pace and situations
• Demand: 191 job openings, large employment opportunities
• Gender pay gap: Women earn 97% of men's salaries

Career paths and future prospects

After three to five years as a store security guard, opportunities exist to advance to leadership roles such as team leader, security manager, or supervisor within larger retail sites. Some move on to specialized security services or further train to become order guards, which requires additional certification. The employment agency’s forecasts indicate that job opportunities in the profession are substantial both in the short and long term, with demand expected to remain stable over the next five years. The industry thus offers solid career development prospects for those interested in security and surveillance.

Frequently asked questions about store security guards

• What is the average salary of a store security guard?
  - A store security guard has an average salary of 34 300 SEK per month.
• How has the salary development for store security guards evolved?
  - Salaries have increased from 31,900 SEK (2022) to 34 300 SEK (2024), a rise of approximately 7.5%.
• What education is required to become a store security guard?
  - A high school diploma and security guard training (VU1 and VU2) are required, sometimes including practical training and certification.
• Are there salary differences between men and women?
  - Yes, women earn on average 33 500 SEK (97% of men's 34 600 SEK).
• What is the job market like for store security guards?
  - Opportunities for employment are plentiful, with 191 current job openings in the profession.
• What are the highest and lowest salaries for a store security guard?
  - The highest salary is 37,600 SEK and the lowest is 33,200 SEK, depending on sector and education level.