How much does a Complaints manager make

  1. Salary statistics
  2. Complaints manager
Image that illustrates Complaints manager

Complaints manager salary

30 500 kr

Customer service staff

What will be the salary after tax?

29 000 - 34 300 kr / month

Women earn 96% of what men do.

Försäljning & inköp

Salary progression Complaints manager

Average salary 30 500 kr
Males 31 200 kr
Females 30 000 kr
Profession Complaints manager and its salary
1 Likes 0 Comments

Complaints Handler: Salary and Work Life

As a complaints handler, your main task is to deal with customer complaints and ensure that customers receive the help and information they need. This profession, falling under the category of customer service personnel, requires good communication skills and the ability to handle stressful situations. I have reviewed the latest data on salaries and working conditions for complaints handlers to provide a clear picture of what you can expect in this profession.

Salary Statistics for Complaints Handlers

Complaints handlers have an average monthly salary of 30 500 kronor. However, there is a slight difference between genders; men earn an average of 31 200 kronor while women earn 30 000 kronor. This means that women in the profession earn approximately 96% of what their male counterparts do. For those working on an hourly basis, the average wage is 183 kronor per hour, based on 166 working hours per month.

  • Highest salary for a man: 34300 kr
  • Highest salary for a woman: 32200 kr
  • Lowest salary for a man: 30100 kr
  • Lowest salary for a woman: 29000 kr

Changes in Salary

There is a positive trend in salary development for complaints handlers. Over the past year, the average salary has increased from 29 300 kronor to 30 500 kronor. This is an indication of an increased demand for the profession, or perhaps an improved recognition of the important role complaints handlers play in customer satisfaction.

Working Conditions and Challenges

Working as a complaints handler can be both challenging and rewarding. You need to be good at problem-solving and making quick decisions under pressure. Many companies offer the opportunity to work from home, which can be a great advantage in balancing work and personal life. However, it is important to maintain a professional and empathetic tone in all communication, regardless of the work environment.

Benefits

Benefits vary depending on the employer, but it is not uncommon for companies to offer paid training to enhance the skills of their complaints handlers. Other common benefits may include subsidized mobile phones and the opportunity for flexible working hours.

Educational Requirements and Career Opportunities

A high school education is usually sufficient to enter the profession as a complaints handler. However, having experience in customer service or a post-secondary education in economics or administration is an advantage. With experience and further training, there are opportunities to advance to more senior roles in customer service or administration.

Future Outlook

According to statistics from the Employment Service, the opportunities for work as a complaints handler are considered moderate, and demand is expected to remain unchanged over the next five years. The recruitment situation is assessed to be balanced, which means that supply and demand in the job market are evenly distributed.

Recommendations for Future Complaints Handlers

If you are considering a career as a complaints handler, remember to develop your communication and problem-solving skills. It is important to be able to work effectively in an often stressful environment and handle various types of customer issues. A career in this field can be both challenging and rewarding, especially for those interested in improving the customer experience and building strong relationships.

Who has the highest salary?
The highest salary for a Complaints manager is 34300 kr. This salary belongs to a man working in the Private sector with a upper secondary education, maximum 2 years. The highest salary for a woman in this profession is 32200 kr.
Who has the lowest salary?
The lowest salary for a Complaints manager is 29000 kr. This salary belongs to a woman also working in the Private sector. The lowest salary for a man in this profession is 30100 kr.
Salary distributed by age and sector
Age Women's salary as a percentage of men's Base salary Monthly salary
18-24 98% 24000 kr 25500 kr
25-34 97% 28900 kr 29800 kr
35-44 92% 32300 kr 33000 kr
45-54 95% 33500 kr 34100 kr
55-64 89% 34200 kr 34700 kr
65-68 33000 kr 33300 kr
Snitt 96% 29500 kr 30500 kr
* Empty columns indicate that the statistical data was insufficient to allow for a statistically significant conclusion.
Salary per sector
Salary based on education
Register an account before you can comment

To write a comment you need to create an account.

Default Avatar

About the data

All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.

All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.

Profession Complaints manager has the SSYK code 4222, which we use to match against the SCB database to obtain the latest salary statistics.

Search salary statistics for occupation
8000 kr
<-|->
90000 kr
Similar occupations
Latest posts
  • General - Tax Changes 2025: What You Need to Know

    General

    Tax Changes 2025: What You Need to Know

    Fri, 29 Nov 2024 - 16:19
  • Electricity prices - Electricity Prices in Sweden: November 29-30, 2024 - Optimize Your Energy Usage

    Electricity prices

    Electricity Prices in Sweden: November 29-30, 2024 - Optimize Your Energy Usage

    Fri, 29 Nov 2024 - 13:01
  • Swedens Policy Rate - Sweden's policy rate

    Swedens Policy Rate

    Sweden's policy rate

    Thu, 28 Nov 2024 - 15:55
  • Inflation - Inflation in October 2024: KPIF increases to 1.5%

    Inflation

    Inflation in October 2024: KPIF increases to 1.5%

    Thu, 14 Nov 2024 - 08:36
  • Information about Statsskuld.se - Advertise at Statsskuld.se

    Information about Statsskuld.se

    Advertise at Statsskuld.se

    Fri, 8 Nov 2024 - 19:03
  • Public Opinion - Demoskop: Social Democrats Decline, Center Party Gains

    Public Opinion

    Demoskop: Social Democrats Decline, Center Party Gains

    Fri, 25 Oct 2024 - 14:35
  • National Debt - Sweden's National Debt: Historically Low Level Under Change

    National Debt

    Sweden's National Debt: Historically Low Level Under Change

    Tue, 8 Oct 2024 - 10:07
  • Professions - Salary and Work as a Study Leader: What You Need to Know

    Professions

    Salary and Work as a Study Leader: What You Need to Know

    Wed, 4 Sep 2024 - 18:10
  • Municipality - Tax Pressure in Kiruna Municipality - An Overview of Tax Rates and Economic Challenges

    Municipality

    Tax Pressure in Kiruna Municipality - An Overview of Tax Rates and Economic Challenges

    Thu, 23 May 2024 - 22:26
Salary, Taxes, and Fees
Net salary 31 450
Net salary
31 450
Taxes
11 658
Fees
12 134

With our Swedish tax calculator, you can easily calculate your after-tax income (net salary).

Swedish Church Member

* Updated with 2024 taxes

Explore more topics