Quality coordinator, telecommunications

What does a quality coordinator in telecommunications do? – Tasks and work environment

A quality coordinator in telecommunications works to ensure that products, services, and processes meet both internal and external quality requirements. The role involves developing, implementing, and following up on quality management systems, as well as driving improvement initiatives and managing deviations in operations. Typical tasks include analyzing quality data, coordinating audits, and training staff in quality issues. The work is often performed in teams alongside engineers, technicians, and project managers, with close contact with suppliers and customers. The work environment is usually office-based but can also include field inspections or work in production environments, depending on the company's operations.

Salary development over time

The salary for a quality coordinator in telecommunications has increased steadily in recent years. In 2022, the average salary was 51,800 SEK per month, which increased to 53 800 SEK in 2023. The latest recorded average salary for 2024 is 55 100 SEK, representing a total increase of approximately 6.4% over the three-year period. This positive trend is linked to continued high demand for technical expertise and increased complexity within the telecommunications sector, where quality issues have become increasingly business-critical. The salary increase has been somewhat higher than the average for engineering professions, reflecting both specialization and increased responsibility in the role. The market is characterized by competition for qualified candidates, which also contributes to stable salary development.

Quality Coordinator, telecommunications salary – complete overview

• Average salary: 55 100 SEK/month
• Lowest salary: 46,300 SEK/month (female, private sector, high school education)
• Highest salary: 64,700 SEK/month (male, private employee, postgraduate education)
• Hourly wage: 331 SEK
• Men's average salary: 55 600 SEK/month
• Women's average salary: 52 500 SEK/month
• Women earn: 94% of what men do
• Regional differences: Data varies, but salary levels are generally higher in metropolitan regions

Education and qualifications

To work as a quality coordinator in telecommunications, a university or engineering degree in electrical engineering, telecommunications, or related technical fields is usually required. Many employers also value experience in quality management, certifications in relevant standards, and practical understanding of industry-specific processes. In addition to formal education, courses and certifications in quality systems, such as ISO 9001, are common supplements.

• Formal degree: University or engineering degree (3–5 years) in electrical engineering, telecommunications, or similar
• Certifications: Quality management systems (e.g., ISO 9001), Six Sigma, or similar
• Practical experience: Work placements or trainee programs during studies are advantageous
• Prerequisites: Good knowledge of technology, analysis, and documentation
• Additional training: Courses in project management and process control can be beneficial

Common benefits and compensations

Benefits for quality coordinators in telecommunications often include occupational pension, flexible working hours, wellness allowances, and remote work options. Other common compensations include bonus programs tied to project goals, extra days off, and various forms of professional development. Larger employers may also offer company cars or subsidized meals.

Competition and challenges

The competition for roles as a quality coordinator in telecommunications is relatively high, especially in metropolitan areas where the largest employers are located. Challenges in the profession often involve quickly adapting to technological changes and new standards, while maintaining a continuous focus on detail control and improvement work. The role requires coordinating various stakeholders and managing complex regulations and customer requirements. Due to high demand for technical specialists, recruitment difficulties sometimes arise, but many also leave the profession for other specialist roles. This creates both opportunities and challenges for those who want to establish themselves long-term in the industry.

Tips for aspiring quality coordinators in telecommunications

To succeed as a quality coordinator in telecommunications, it is beneficial to combine analytical skills with strong communication abilities. Precision is crucial, so training in documenting and following up processes during studies is advisable. Showing initiative by taking extra courses in quality assurance and project management can give an edge in employment. Collaboration skills are essential, as the role involves many contacts both within and outside the organization, and it is important to be able to explain technical requirements to different audiences. Flexibility and curiosity are valuable since technology shifts happen quickly and work methods evolve. Those who are solution-oriented and patient enough to drive long-term improvement projects have good prospects to thrive and develop in the profession.

Key facts about quality coordinators in telecommunications

• Education level: Postgraduate engineer or university engineer in technology (3–5 years)
• Work environment: Office-based with elements of fieldwork
• Demand: Great opportunities for employment according to Arbetsförmedlingen
• Typical employment: Permanent employment, often in the private sector
• Special skills: Quality management, telecommunications technology, and standards such as ISO 9001

Career paths and future prospects

After three to five years as a quality coordinator in telecommunications, opportunities open for more specialized or leadership roles, such as quality manager, project leader, or process development specialist. It is also common to advance to roles in product management or technical consulting, especially if supplemented with further education or certifications in leadership. The forecast from Arbetsförmedlingen for electrical engineers in electronics, including this profession, indicates that job opportunities are expected to remain strong nationally, with unchanged demand over the next five years. The recruitment situation is characterized by a paradox of both shortages of experienced specialists and some outflow to other fields. Currently, there are 564 job openings in the profession, indicating good future prospects for those wanting to establish themselves in the field.

Common questions about quality coordinators in telecommunications

• What does a quality coordinator in telecommunications earn?
  - The average salary is 55 100 SEK per month, with variation depending on experience, education, and sector.
• What education is required to become a quality coordinator in telecommunications?
  - A university or engineering degree in electrical engineering, telecommunications, or equivalent is most common.
• Are there salary differences between men and women?
  - Yes, women earn 94% of what men do in the profession, with average salaries of 52 500 SEK and 55 600 SEK.
• What are the future prospects for the profession?
  - The forecast indicates that job opportunities remain strong and demand is expected to stay unchanged over the next five years.
• What are the most common job tasks?
  - Tasks include quality control, process development, audits, and training within quality management systems.
• What is the work environment like?
  - The work environment is mainly office-based but can also involve fieldwork and inspections.
• What career paths are available after a few years in the profession?
  - Common paths include quality manager, project leader, specialist roles, or technical consultant within telecommunications.