Information assistant, traffic information officer salary

Introduction to the profession of Information Assistant, Traffic Informer

Working as an information assistant, traffic informer involves a dynamic and significant role where one handles information and communication within the transport sector. These professionals play a critical role in simplifying travelers' experiences by providing accurate and up-to-date information. The profession can vary from working at airports, train stations to bus terminals, and often involves interaction with both travelers and transport personnel. It is a profession that requires quick thinking and the ability to handle stressful situations.

Tasks and Responsibilities

As an information assistant, traffic informer, one is responsible for ensuring that travelers receive the information they need for a smooth journey. This may involve providing directions, updates on traffic and travel conditions, and handling customer inquiries and complaints. Additionally, coordination with other departments may be necessary to solve problems and ensure efficient operations.

Educational Requirements and Skills

To work as an information assistant, traffic informer, a high school education is usually required. However, many employers prefer candidates with post-secondary education in areas such as communication, logistics, or tourism. Additionally, having good language skills, especially in English, as well as excellent communication and customer service skills, is important.

Salary Statistics for Information Assistant, Traffic Informer

The salary situation for information assistants, traffic informers is relatively even between genders, with women earning slightly more than men on average. The average monthly salary for the profession is 32 500 kronor. Men earn an average of 32 400 kronor while women earn 32 600 kronor, meaning that women's salaries are 101% of men's. The hourly wage for a part-time information assistant, traffic informer is on average 195 kronor, based on 166 working hours per month.

Salary Development

There is a positive salary development within the profession. The average salary has increased from 31 800 kronor to 32 500 kronor since the last measurement, indicating an upward trend in salary levels.

Salary Range

The salary range for the profession is also worth noting. The highest salary for an information assistant, traffic informer is 36800 kr, belonging to a man in the public sector with post-secondary education shorter than three years. For women, the highest salary is 36100 kr. On the other hand, the lowest salary for women is 28600 kr in the state sector with pre-secondary education, while the lowest salary for men is 30500 kr.

Future Outlook and Working Conditions

The future outlook for the profession of information assistant, traffic informer is stable, with a continued demand due to increased transportation needs and a growing focus on customer service within the transport sector. However, working conditions may vary depending on the workplace and tasks, often involving shift work, which may include evenings and weekends.

Benefits and Challenges

Benefits may include paid training to improve skills, and in some cases, the opportunity for remote work depending on workplace policies. One of the biggest challenges in the profession is handling stressful situations and customer complaints, requiring a high level of patience and professionalism.

Tips for Success in the Profession

To succeed as an information assistant, traffic informer, it is important to stay updated with the latest technologies and communication tools. Being flexible and able to adapt to changes quickly is also a key factor. Additionally, having a good understanding of cultural differences is advantageous, as one often works with an international customer base.

• Education: At least high school education, preferably post-secondary education in a relevant field.
• Language Skills: Good knowledge of English and possibly other languages.
• Customer Service: Excellent communication and customer service skills.
• Flexibility: Ability to adapt to changing situations.

In conclusion, the profession of information assistant, traffic informer offers an exciting career opportunity with good salary prospects and a chance to work in a dynamic environment. However, it requires a strong ability to handle stress and provide excellent customer service. For those interested in working with people and in the transport sector, this can be a very rewarding career choice.