Elevator driver, passenger elevator

What does a passenger elevator operator do? – Tasks and work environment

A passenger elevator operator is responsible for transporting passengers between different floors in buildings, often in larger properties, hotels, or public buildings where elevators are staffed. The role involves greeting guests, assisting with boarding and alighting, and ensuring the journey is safe and efficient. The operator handles the operation of the elevator, monitors its functionality, and reports any technical issues. The work environment can vary but is often indoors, sometimes in confined spaces, requiring good service skills as well as attention to safety and routines.

Salary development over time

The salary for passenger elevator operators has been steadily increasing in recent years. In 2022, the average salary was 25,000 SEK per month, rising in 2023 to 25 800 SEK. In 2024, the salary continued upward and reached 26 600 SEK per month, corresponding to a total increase of approximately 6.4% over three years. This development reflects a combination of collective agreement adjustments and a relatively constant demand for the profession. The market for elevator operators is stable, but growth is limited as automated elevators become more common. At the same time, staffed elevators are still needed in certain environments where service and safety are prioritized, contributing to slow but steady wage increases.

Passenger elevator operator salary – comprehensive overview

• Average salary: 26 600 SEK/month
• Lowest salary: 25,500 SEK/month (female, private sector employee)
• Highest salary: 35,100 SEK/month (female, private sector worker, post-secondary education shorter than 3 years)
• Hourly wage: 160 SEK/hour (based on 166 hours/month)
• Gender differences: Women earn 99% of men's wages (26 400 SEK vs. 26 700 SEK)
• Regional differences: Data not available

Training and qualifications

Typically, no formal education is required to work as a passenger elevator operator, but an introduction at the workplace and internal training are common. Employers value good service skills, responsibility, and punctuality. Some technical understanding of elevator operation can be advantageous, especially in older buildings with manual systems.

• Formal education: No high school diploma required, but service-oriented high school programs are an advantage
• Introductory training: Provided by the employer
• Certifications: Not mandatory, but safety briefings may be included
• Internship or traineeship: May occur during employment
• Prerequisites: Good Swedish language skills and service experience appreciated

Common benefits and compensations

Passenger elevator operators are often covered by collective agreements, which provide rights to overtime pay, holiday allowances, and sometimes wellness contributions. Benefits may also include work clothing, safety training, and occasionally meal allowances depending on the workplace. Access to staff rooms and opportunities for further training in the service industry are also common.

Challenges and competition

The job market for passenger elevator operators is relatively limited, and competition for available positions can be high, especially in larger cities where the profession still exists. One of the main challenges is the increasing automation of elevators, reducing the need for staffed elevators and thus the number of jobs. Tasks require patience, service-mindedness, and the ability to handle monotonous work over long shifts. The physical work environment can sometimes be strenuous, especially in older buildings where elevators are small and ventilation limited. To stand out in recruitment, experience in service roles and technical understanding are advantageous.

Tips for aspiring passenger elevator operators

To succeed as a passenger elevator operator, it’s good to be service-minded and always greet passengers with friendliness and respect. Being attentive and precise is important for managing elevator functions and detecting faults early. Patience is a valuable asset, especially during long shifts or when the pace is slow. Flexibility is also beneficial, as working hours can vary and sometimes include evenings or weekends. Good communication skills facilitate cooperation with colleagues and interaction with different types of guests. The ability to quickly adapt to new routines and work environments also helps. Finally, punctuality and reliability are highly valued, as the elevator operator is often the first and last person guests meet.

Key facts about passenger elevator operators

• Education level: No formal education required, internal training common
• Work environment: Indoor, often in older or exclusive buildings
• Typical work form: Full-time, shift work possible
• Demand: 481 available jobs according to latest data
• Special skills: Service-mindedness and basic technical understanding

Career paths and future prospects

After a few years as a passenger elevator operator, there are opportunities to advance within service roles, such as reception work, property maintenance, or other customer-facing positions. Some employers also offer further training in safety and technology, which can open doors to more specialized roles within property management. According to the Employment Service, the outlook remains relatively stable within other service occupations, although the role of elevator operator may decrease in scope due to increasing automation. After 3–5 years, it is common to seek more qualified service roles, especially for those aiming to develop their careers in property or hotel industries. The job market is characterized by some turnover, but there is still demand for elevator operators in specific environments where personal service is crucial.

Common questions about passenger elevator operators

• What does a passenger elevator operator earn?
  - The average salary is 26 600 SEK per month. Women earn an average of 26 400 SEK and men 26 700 SEK.
• What is the highest salary for a passenger elevator operator?
  - The highest reported salary is 35,100 SEK per month for a woman with post-secondary education shorter than 3 years.
• Is training required to become an elevator operator?
  - No, formal education is rarely required, but onboarding and safety training are provided by the employer.
• What is the job market like for elevator operators?
  - There are 481 available jobs in the profession according to recent data, but competition can be tough.
• Are there differences between men's and women's wages?
  - Yes, women earn 99% of men's wages in the profession.
• What personal qualities are important?
  - Service-mindedness, accuracy, patience, and good communication skills are valuable.