Insurance advisor, insurance fund

What does an insurance advisor at the social insurance office do? – Tasks and working environment

An insurance advisor at the social insurance office provides guidance and information about the social insurance system to individuals and companies. Tasks include investigating, processing, and making decisions regarding sickness benefits, parental leave, pensions, and other compensations. The advisor also interprets laws and regulations and ensures decisions are correct and legally sound. The work is mostly office-based, involving daily contact with clients via phone, digital channels, and sometimes in person. The pace is often high, requiring accuracy, empathy, and the ability to handle complex cases.

Salary development over time

The salary development for insurance advisors at the social insurance office has been positive over the past three years. In 2022, the average salary was 32,100 SEK, which increased to 33 500 SEK in 2023 and reached 35 000 SEK in 2024. This represents a total increase of approximately 9% over the period. Salary increases have been driven by increased demand for qualified personnel and the need to attract and retain competent advisors amid digitalization and changing regulations within social insurance. The trend shows stable and steady salary growth, indicating that the profession's attractiveness and status have strengthened in the job market.

Insurance advisor at the social insurance office salary – comprehensive overview

• Average salary: 35 000 SEK/month
• Lowest salary: 32,300 SEK
• Highest salary: 36,900 SEK
• Hourly wage (average): 210 SEK
• Women earn: 34 900 SEK (98% of men's salary)
• Men earn: 35 700 SEK

Education and qualifications

To work as an insurance advisor at the social insurance office, a secondary school education is usually required, but post-secondary studies in law, economics, or social sciences are advantageous and can give an edge in recruitment. Many employers offer internal training and introductory programs to ensure the right skills. The ability to interpret laws and regulations and good communication skills are important qualifications.

• Secondary school education: 3 years (economics, social sciences, or law recommended)
• Post-secondary studies: University/college in law, economics, or similar
• Internal training: Common upon employment
• Certification courses: May be offered depending on the employer
• Internship/trainee: Internships and trainee programs are available
• Prerequisites: Swedish language skills (spoken and written), basic IT skills

Common benefits and compensations

Insurance advisors at the social insurance office are often covered by collective agreements that include occupational pension, health insurance, and wellness allowances. The work also offers opportunities for flexible working hours and remote work depending on the employer’s policy. Several employers provide professional development and training grants to support further education in the field.

Competition and challenges

The competition for positions as an insurance advisor at the social insurance office varies by region and economic climate. Despite a large number of job openings—totaling 758 according to recent statistics—having the right education and experience is crucial to stand out in the recruitment process. Digitalization of the insurance system increases demands for IT competence and adaptability. Regulations change continuously, making it necessary to stay updated on current laws and rules. Stress and high workload may occur, especially during periods with many cases or significant legislative changes.

Tips for those wishing to become an insurance advisor at the social insurance office

To succeed as an insurance advisor at the social insurance office, it is beneficial to combine analytical skills with a genuine interest in helping others. Improving communication skills is valuable, as the work involves much customer contact and sometimes difficult conversations. Being meticulous and organized facilitates handling complex regulations and reduces the risk of mistakes. Flexibility and adaptability are important traits, especially when laws and processes change rapidly. Gaining experience through internships or summer jobs in the field provides valuable insights and can increase chances during recruitment. Engagement in further education and interest in societal issues are also advantageous, as well as the ability to work independently and take initiative.

Key facts about Insurance Advisor at the social insurance office

• Educational requirements: Secondary school education, post-secondary studies advantageous
• Work environment: Office-based, often fast-paced
• Demand: 758 job openings within the profession
• Gender distribution: Women earn 98% of men's salary
• Typical employment form: Full-time, sometimes remote work options

Career paths and future prospects

After three to five years as an insurance advisor at the social insurance office, opportunities open for more specialized roles, such as specialist, investigator, or team leader. It is common to advance to leadership positions within case handling or to further education to work in other authorities, municipalities, or private insurance companies. According to the Swedish Public Employment Service's forecasts, no specific assessment has been made for the profession due to limited data, but the large number of job openings indicates stable demand. Digitalization and changing regulations will continue to create a need for competent advisors within the social insurance system.

Common questions about Insurance Advisor at the social insurance office

• What does an insurance advisor at the social insurance office earn?
  - The average salary is 35 000 SEK/month with variation depending on experience, education, and region.
• How does one become an insurance advisor at the social insurance office?
  - The most common route is secondary school education, preferably with post-secondary studies and internal training provided by the employer.
• Are there salary differences between men and women?
  - Yes, women earn on average 98% of what men do in the profession.
• What are the job responsibilities of an insurance advisor?
  - Handling cases, customer advising, interpreting laws and regulations, and making decisions on benefits.
• What are the future prospects?
  - Projections are unavailable, but there are 758 job openings, indicating strong demand.
• What benefits are offered in the profession?
  - Occupational pension, health insurance, wellness allowances, and sometimes opportunities for remote work.
• What education is recommended?
  - Secondary school education is a minimum requirement, but studies in law, economics, or social sciences are advantageous.