Image that illustrates Concierge

Concierge

30 400 kr

Hotel receptionists etc.

26 900 - 32 200 kr / month

Women earn 97% of what men do.

Hotell, restaurang

What will be the salary after tax?

Salary progression Concierge

Average salary 30 400 kr
Males 31 000 kr
Females 30 100 kr

What does a Concierge do? – Tasks and work environment

A Concierge is responsible for providing guests and visitors with a professional and personal greeting, primarily within hotels and larger properties. Tasks can include booking restaurants, arranging transportation, recommending local experiences, solving practical problems, and handling special requests. The role requires great flexibility, discretion, and a genuine interest in service. The work environment is characterized by a fast pace, a lot of contact with people, and shift work, often during both weekdays and weekends.

Salary development over time

Over the past three years, the salary for a Concierge has shown steady growth. In 2022, the average salary was 27,600 SEK, rising the following year to 28 900 SEK in 2023. The positive trend has continued, and in 2024, the average salary is 30 400 SEK. This represents an increase of approximately 10.1% over the period, reflecting both increased demand for service staff and a greater awareness of the profession’s importance within the hotel and property sectors. Salary development is also influenced by factors such as work experience, education level, and employer size. Despite part-time work and some competition for positions, the overall salary trend has been positive, especially in larger cities where demand is higher.

Concierge salary – a complete overview

  • Average salary: 30 400 SEK/month
  • Lowest salary: 26,900 SEK/month
  • Highest salary: 32,200 SEK/month
  • Hourly wage (average): 183 SEK
  • Men: 31 000 SEK/month
  • Women: 30 100 SEK/month (97% of men's salary)
  • Regional differences: Salary variations occur, with higher salaries in major cities and attractive tourist areas.

A Concierge is often the hub of the guest's entire experience and, through their network and engagement, can create unique, memorable moments that guests talk about long after their visit. Creativity and quick problem-solving are therefore highly valued qualities in this role.

– statsskuld.se

Education and qualifications

The path to becoming a Concierge often goes via high school hotel and tourism programs, but there are also opportunities to train through private courses, vocational colleges, or hotel internships. The profession requires a combination of formal education and practical experience, as well as excellent language skills and social competence. Many employers prefer candidates with experience in service roles or who have completed industry-specific courses.

  • High school education: Hotel and tourism program (3 years)
  • Post-secondary courses: Hotel or service training, 1–2 years
  • Internship or traineeship: Common within hotel chains
  • Language skills: English and preferably additional languages
  • Personal references: Meritorious during recruitment

Common benefits and compensations

Common benefits for a Concierge include overtime pay for unsocial hours, staff discounts at hotels and restaurants, wellness allowances, and sometimes opportunities for bonuses based on customer satisfaction. Some employers also offer training support and opportunities for further development within the company.

Competition and challenges

Working as a Concierge involves constantly facing new challenges, both in terms of high guest expectations and a fast-paced work environment. Competition for permanent positions can be intense, especially at attractive workplaces in major cities or exclusive hotels. Although there are good opportunities nationwide, the industry is characterized by many part-time jobs and varying working conditions. Recruitment difficulties occur, which can present opportunities for candidates with the right profile and experience. Flexibility, stress resilience, and the ability to quickly adapt to new situations are crucial for success.

Tips for those who want to become a Concierge

To succeed as a Concierge, it is good to develop a strong sense of service and a genuine interest in helping others. Good organizational skills and stress tolerance are essential, especially during busy periods when many guests need assistance simultaneously. Being communicative and attentive builds trust and facilitates handling both everyday and more unexpected requests. Language skills increase employability, so practicing English and other languages is advantageous. Knowledge of the local offerings and a broad network of contacts make it easier to give guests that little extra. Discretion and privacy are also important, as the profession often involves handling sensitive information. A professional attitude and a positive outlook open many doors within the industry.

Key facts about Concierge

  • Education level: High school education or postgraduate courses in hotel and service sectors
  • Work environment: Hotels, properties, and exclusive environments with high guest contact
  • Employment types: Part-time and full-time, often shift work
  • Demand: Great opportunities for work nationwide
  • Language skills: English and additional languages are advantageous

Career paths and future prospects

After three to five years in the profession, a Concierge can advance to more specialized roles such as Head Concierge, Guest Relations Manager, or take responsibility for larger teams within the hotel chain. There are also opportunities to work internationally or further educate oneself in hotel management. Forecasts from the Employment Service show that job opportunities are plentiful and expected to remain unchanged over the next five years, although many positions are part-time. The availability of job openings is good, especially in larger cities and tourist-heavy areas, making the profession attractive for those seeking variety and development opportunities.

Frequently asked questions about Concierge

  • What does a Concierge earn?
    - A Concierge has an average salary of 30 400 SEK per month, with variation depending on experience and workplace.
  • What is the hourly wage for a Concierge?
    - The average hourly wage is 183 SEK, based on an average working time of 166 hours per month.
  • Are there differences between men's and women's salaries in the profession?
    - Yes, men earn an average of 31 000 SEK and women 30 100 SEK, which means women earn approximately 97% of men's salaries.
  • What education is required to become a Concierge?
    - High school hotel and tourism programs are most common, but postgraduate courses and internships are also advantageous.
  • What are the future prospects for the profession?
    - The Employment Service assesses job opportunities as significant, with demand remaining unchanged in the coming years.
  • What is the highest and lowest salary for a Concierge?
    - The highest salary is 32,200 SEK and the lowest is 26,900 SEK, depending on education, experience, and sector.
  • What personal qualities are important for a Concierge?
    - Service-mindedness, stress tolerance, organizational skills, and good communication are especially important qualities.

Who has the highest salary?
The highest salary for a Concierge is 32200 kr. This salary belongs to a man working in the Privately employed officials with a post-secondary education, less than 3 years. The highest salary for a woman in this profession is 32100 kr.
Who has the lowest salary?
The lowest salary for a Concierge is 26900 kr. This salary belongs to a woman also working in the Multiple sectors. The lowest salary for a man in this profession is 30200 kr.
Salary distributed by age and sector
Age Women's salary as a percentage of men's Base salary Monthly salary
18-24 94% 25700 kr 27900 kr
25-34 96% 29000 kr 30900 kr
35-44 95% 29700 kr 31100 kr
45-54 29700 kr 31500 kr
55-64 33500 kr 35700 kr
Snitt 97% 28500 kr 30400 kr
Salary per sector
Salary based on education
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About the data

All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.

All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.

Profession Concierge has the SSYK code 4224, which we use to match against the SCB database to obtain the latest salary statistics.

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