Vacant job

Do you want to work in an international company where administration, customer service, and digital development go hand in hand? Do you thrive in a role where you can combine structure, precision, and service with the opportunity to contribute to smarter ways of working? Then this could be the next step in your career.

About the role

As a Customer Service Associate in the Business Processing department, you will become part of our client's Nordic operations, which handle financial agreements. The role involves close collaboration with both external partners and internal contacts, where you are responsible for ensuring that incoming contractual documentation is handled correctly and in accordance with established procedures.

In addition to daily administration, you will play a key role in the organization's ongoing digitalization journey. You will participate in developing efficient processes and contribute to creating a smooth and modern customer experience. The role offers great variety and excellent opportunities for development based on your experience, interests, and strengths.

The position is part of OnePartnerGroup's consulting offering, meaning you will initially be employed as a consultant by us and seconded to our client with offices in Umeå. The position is full-time with standard office hours Monday to Friday, offering excellent benefits and the opportunity to get to know an exciting organization.

Examples of responsibilities:

• Handle and review incoming contractual documentation.
• Provide service and support to external collaboration partners and internal customers.
• Participate in the development and digitalization of working methods and processes.
• Contribute to improvement and change initiatives.
• Collaborate with colleagues within the Nordic organization.

About you

We are looking for someone who is curious, responsible, and thrives in a role where quality and service are the focus. You work in a structured manner, have an eye for detail, and are motivated by finding solutions and improving working methods. You collaborate easily with others and appreciate a work environment where change and development are a natural part of everyday life.

We would like you to have:

• Strong administrative skills and experience working in various IT systems.
• An interest in digital tools and the efficiency of processes.
• Excellent proficiency in Swedish and English, both spoken and written.
• A service-oriented attitude and good communication skills.
• The ability to work independently while being a team player.
• A positive attitude, initiative, and willingness to learn new things.

It is an advantage if you have experience in customer service, financial leasing, or working with digital tools and AI.

About the company

Our client is an international player in financing, focusing on helping companies invest in technology, equipment, and sustainable solutions. Through innovative financing solutions, they enable digital transformation and growth for companies across various industries. The organization is characterized by collaboration, development, and a strong focus on creating value for its customers through efficient processes and high service levels.

Interested?

Does this sound like a role for you? Submit your application today. Selection and interviews are conducted on an ongoing basis, meaning the position may be filled before the final application deadline.

We look forward to hearing from you!