Vacant job

Do you want a job where you actually get to do things — install equipment at customer sites, solve problems on the spot, and see immediately that what you've done works?

We are looking for a hands-on network technician in Gothenburg.

About Us

BrainMill provides network and internet services under the brand Neanet for properties, student housing, and organizations in Gothenburg — including the Chalmers area. We are a small, technically sharp company: short decision-making paths, modern tools, and significant personal responsibility. Network design and configuration are increasingly handled centrally with AI-assisted tools — which is why we now need you to be our hands and eyes in the field.

What You Do Here

The role has two sides — operations and delivery — and you switch between them every week.

Operations & Support

• Monitoring: Keep an eye on our monitoring systems, act on alarms, and flag patterns.
• Support: Own our entire ticket queue — respond, resolve, and follow up with customers clearly and on time.
• Incidents: Troubleshoot on-site according to runbooks, keep a cool head, and report what you see and do.
• WiFi Troubleshooting: Measure and troubleshoot wireless networks at customer sites — we use Ekahau and will train you on the tools.

Delivery

• New Customers: Be involved throughout the entire deployment process — site visits, staging and pre-configuration of equipment, installation, and verification on delivery day.
• Labs & Product Development: Manage our lab where we stage equipment and test new solutions for Neanet — here you also test new configurations before they reach the customer.

Throughout the Role

• Field Work: Install switches, access points, and other network equipment, run and label patch cables, and keep server rooms tidy and documented.
• AI-Assisted Workflows: Use our AI tools to generate configurations from runbooks, summarize incidents, and write documentation — and learn to verify the results before they touch customer equipment.

We Think You Are

• Handy and enjoy practical work — screwdrivers and cable cutters don't scare you
• Hold a valid Category B driver's license
• Service-oriented and write clearly in both Swedish and English
• Have basic networking knowledge: you know what a switch, port, and VLAN are, and can follow technical instructions
• Are structured and self-reliant — much of the work is done alone at customer sites
• Are curious and eager to learn — we'll teach you the rest

Meritorious (but not required)

• Vocational upper secondary education in network technology or experience from NOC/service desk
• Experience with monitoring tools (Grafana, Zabbix, Prometheus, or similar)
• Experience with WiFi measurement (Ekahau or similar)
• Experience using AI assistants in your work
• Experience with fiber/property networks

What We Offer

• Fixed monthly salary, full-time, permanent employment (starting with a probation period)
• Significant personal responsibility from day one and direct contact with the company owners
• Modern, AI-assisted ways of working — you grow into the role of someone who drives the tools, not someone replaced by them
• A small organization where your work is visible and makes a difference
• Office location in Gothenburg

Application

Send your CV and a few lines about yourself to [email protected] by 2026-08-17. Selection is ongoing — don't wait.

Questions? Email us at [email protected].

Recruiters and advertising sales representatives are kindly asked to refrain from contacting us.