Connecting Stockholm

A local company – with international knowledge and inspiration.

We offer world-leading knowledge about subways, expertise in asset management, and customer service of the highest quality. By bringing all this knowledge under one roof, we can operate and develop the Stockholm Metro in an efficient way. Our local organization has full decision-making authority, ensuring that we can meet the specific needs of Stockholm.

As the responsible party for the Stockholm Metro, we run a socially vital business where safety, accessibility, and punctuality are at the center. We combine experience and innovation to create a metro that is safe today and sustainable for the future.

Our mission is about more than just traffic – it is about people, responsibility, and trust. Every day, we meet hundreds of thousands of passengers, and through warm, respectful, and professional treatment, we create a travel experience where everyone feels warmly welcome and safe. At our company, culture is an important part of the mission. We believe in the power of collaboration, in relationships that build trust, and in leadership characterized by professionalism, heart, and engagement.

We are driven by development – both of our operations and our employees. Here, you have the opportunity to grow, influence, and help shape the future of public transport – together with us.

Station Controller

20 positions.

Do you want to contribute to a safe, clean, and secure environment for passengers and employees?
We are now looking for engaged and responsible employees for Station Control, where the focus is on detection, control, and cleaning in the stations' customer environments.

As a Station Controller, you work operationally in the station environment and are responsible for ensuring that the stations maintain a high standard regarding cleanliness, safety, and comfort. The work is carried out according to established routines, methods, and safety regulations, and requires diligence, cooperation, and a service-oriented attitude.

Main Responsibilities

• Perform checks and cleaning in stations according to established methods, routines, and safety regulations.
• Document completed work and report deviations, damages, and deficiencies according to current routines.
• Follow and apply instructions and safety requirements for work in the station's customer environment.
• Collaborate with management and relevant functions during remediation tasks.
• Contribute to a positive experience for passengers through professional and quality-assured work.
• Participate in training and information efforts to maintain competence and secure delivery.

Qualifications

• High school diploma.
• Experience working in customer-intensive service environments or other operational activities.
• Basic IT skills.
• Good knowledge of Swedish, both spoken and written.
• Good knowledge of English, both spoken and written.
• Ability to follow established routines, instructions, and safety regulations.
• Ability to document completed work and report deviations according to current routines.
• Responsible and meticulous.
• Service-oriented and professional in your interactions.
• Flexible and solution-oriented.
• Accustomed to working independently as well as in a team.
• Comfortable working in environments where many people move around.

Meritorious Qualifications

• Experience in remediation/cleaning work.

Other Information

Employment Type: Permanent with a 6-month probation period.

Hours: Full-time 100% and part-time 22%.

Start Date: To be agreed upon.

Location: Stockholm

The employment is covered by a collective agreement and offers several benefits such as an SL card, fitness allowance, lunch benefit, and discounted insurance.

About the Recruitment Process

We apply competency-based recruitment and strive for a fair and inclusive process. The recruitment process consists of several steps. As a first part of the process, you will answer selection questions and take selection tests. Candidates who proceed to the next step are invited to a group interview. Reference checks and background checks are conducted before a hiring decision is made. Alcohol and drug tests are conducted both upon hiring and randomly ongoing within the organization.

Selection is ongoing – please apply as soon as possible.

We do not accept applications via email. For questions, contact [email protected].