Vacant job

Are you a driven, results-oriented, and collaborative leader looking for new challenges? Do you want to lead CSN – the Swedish Board of Student Finance – and build a new department? We are now looking for a Department Head who wants to play a central role in our transformation journey and, together with us, develop the CSN of the future. Together, we make studying possible!

About the Job

CSN is in the midst of a comprehensive change process where operations are being developed in several areas to meet expectations and demands from the outside world and our customers. This involves, among other things, developing our direction and governance, changing and adapting our ways of working, ensuring our competence supply, and creating a sustainable and attractive culture.

To strengthen our ability to succeed in our mission now and in the future, we are undergoing reorganization and establishing a new department responsible for analysis and correct payments. CSN has the mandate to counteract benefit fraud and ensure that incorrect payments are not made, as well as to monitor and analyze the social and economic situation of students. We are looking for you who want to help build our new organization together with many competent and engaged colleagues.

As the Head of the Department for Correct Payments, you are responsible for leading, planning, following up on, and developing operations of great significance for CSN and society, together with your management team. Your task as Department Head is to create the best possible conditions for employees within the department to perform their work. Your mission is to lead and develop the department's operations in a way that strengthens CSN's capabilities in risk analysis, selection and control, benefit fraud investigations, international repayments, as well as statistics and data analysis.

This includes, among other things, working for improvements in regulations, routines, and processes to make it easier to do the right thing, proactive knowledge dissemination and guidance to reduce the risk of errors, misunderstandings, and improper use of systems, as well as creating conditions for a more cohesive control, investigation, and analysis operation.

You are responsible for:

• leading and developing the agency's work with risk, selection, and data analyses, and being responsible for the control plan,
• planning and following up on pre- and post-controls in close cooperation with core operations,
• ensuring correct payments of student grants and countering benefit fraud,
• directing, coordinating, and following up on CSN's work to counteract incorrect payments and crimes in cases,
• reporting suspected crimes against individuals in cases concerning student grants, etc.,
• investigating loan terminations and legal processes in foreign courts,
• analyzing and evaluating the development and effects of student grants and other support forms, and producing official statistics,
• representing and coordinating the agency's participation in collaborations to counteract incorrect payments and welfare crimes.

You lead three units with approximately 50 employees across several locations and report to the Director General. You are part of CSN's management team and help shape the future of the entire agency.

About You

As a manager and leader at CSN, you create engagement, involvement, and good conditions for employees to contribute and develop. You have high personal maturity with good self-insight, are secure in yourself, and act steadily even in challenging situations. You have a good holistic view and take into account the overall goals and best interests of the operations in decisions and actions. You are goal- and results-oriented and work systematically to achieve desired results. You are development-oriented and drive improvement work that strengthens the operations.

To succeed in the role, you communicate clearly, create understanding, and ensure that expectations are clear to relevant parties. You collaborate well with others through an attentive and flexible approach and have the ability to adapt working methods and priorities based on changed conditions.

We are looking for you who have:

• an academic education in economics, law, or political science from a university or university college of at least 180 higher education credits (120 p) or other education that the employer deems equivalent,
• several years of current managerial experience at a strategic level within a government agency in a role that has involved budget, employee, and operational responsibility,
• current experience of leading strategic change work within a government agency and in external collaboration with other actors,
• experience of the legislative process in the state and the interaction between ministries and agencies,
• very good knowledge of Swedish and English in speech and writing.

It is meritorious if you have:

• experience of similar work from a government agency,
• experience from working in the Government Offices (Regeringskansliet),
• experience of leading remotely.

Our Offer

The start date for the position is by agreement. The place of work is primarily in Solna or Sundsvall, or alternatively at another location where the department has operations.

Travel for work purposes occurs as the agency's management and employees are located in several places.

We place great emphasis on personal suitability.

Apply by 2026-08-11.

Management Appointment

CSN applies a time-limited management appointment. This means you will be employed on a permanent basis in a basic position as an investigator and will additionally receive an appointment as a manager. The time-limited management appointment usually runs for three years, after which the management appointment is evaluated continuously. The appointment is mutually terminable. The permanent employment may begin with a probationary period of six months if there is a need for assessment. Read more about leadership at CSN here: https://www.csn.se/om-csn/jobba-hos-oss/ledarskap.html (https://www.csn.se/om-csn/jobba-hos-oss/ledarskap.html).

Employment Type

Permanent employment, probationary period may be applied. Salary setting at CSN is in accordance with the central wage agreements RALS/RALS-T and is individual and differentiated.

Scope

Full-time.

Reference

HR/2026:51

Other

Documents in employment matters at an agency are public documents. Read more about our recruitment process here: https://www.csn.se/om-csn/jobba-hos-oss/var-rekryteringsprocess.html (https://www.csn.se/om-csn/jobba-hos-oss/var-rekryteringsprocess.html). We decline all offers of recruitment and advertising assistance. We look forward to receiving your application!