Vacant job

We are now looking for an Administrative Case Handler for our client in Linköping. Here you will have the opportunity to work in a varied and service-oriented role where you help people daily through professional interaction, counseling, and administrative processing.

As an Administrative Case Handler, you will become an important part of the operation and serve as a support for residents and patients. You will work with both customer service and administrative tasks in an environment where quality, accessibility, and service are in focus.

The role involves a varied combination of customer contact via phone and digital channels. Administrative processing and document management are also part of the position.

• Provide service and guidance via phone and digital channels
• Handle cases related to patient invoices
• Inform about fees and regulations in healthcare
• Answer questions regarding healthcare choices and high-cost protection
• Handle orders for products that support patients' care and health
• Scan documents

You will become part of an engaged team where collaboration, knowledge sharing, and development are highly valued. The operation is in an exciting phase of development, giving you the opportunity to influence future ways of working.

Have at least a high school education and experience from customer service, support, or other service-oriented operations. You thrive with many contact surfaces and feel comfortable handling various types of questions and cases.

To succeed in the role, we see that you are:

• Service-oriented and customer-focused
• Structured and detail-oriented
• Communicative and professional in your interaction
• Solution-oriented and responsible
• Flexible and thrive in a developing operation

• Experience in administrative case handling
• Experience in customer service or support
• Knowledge of invoice processing
• Experience from public sector or healthcare-related operations

Very good proficiency in Swedish, both spoken and written, is a requirement.

• Location: Linköping
• Scope: Full-time
• Working Hours: Daytime, Monday–Friday
• Start: As agreed
• Contract Duration: At least 6 months with good opportunities for extension

Does this sound like the next step in your career? Apply today!

Selection and interviews are conducted on an ongoing basis. The appointment is planned for after the summer, as agreed.

For some positions, a background check may be conducted as part of the recruitment process.