Vacant job

We are looking for front desk staff to Sweden's northernmost city!

Take the opportunity to work among the colorful northern lights, sparkling winter days, and severe cold in Sweden's northernmost city!

As front desk staff at Kiruna Guidetur, you will work with guests from all over the world who are here on their dream holiday. We are looking for three people to join our team this winter season, so apply with a friend!

About us

Kiruna Guidetur is one of the largest guide companies in Kiruna and has been in operation for 30 years. Since the beginning, our focus has been on small groups and personal experiences. We work with many local operators and travel agencies from around the world, planning guests' journeys from transfers to hotels and tours. We offer a wide variety of nature tours around Kiruna, such as snowmobiles, Nordic skiing, snowshoes, ice fishing, and of course, a hunt for the northern lights, which is the highlight and dream for many of our guests.

The company is constantly expanding, and we welcome different approaches and new ideas. As an employee, you get the opportunity to develop in your role and try different areas of work together with colleagues from around the world.

Having fun and enjoying ourselves at work is important to us, which is why we encourage initiatives for staff activities and organize several events during the season. Accommodation can be difficult to find in Kiruna, so we offer our employees staff accommodation.

About the job

As front desk staff, you are part of our booking team and will handle bookings by phone and email. You are the company's face towards our guests who are going on adventures or want to book activities over the counter.

We have a souvenir shop in central Kiruna and at the airport, along with a Bistro where the job also includes serving food over the counter.

You will have the opportunity to work on various tasks in addition to your main duties, making the job varied. This can include picking up guests at the airport or assisting guides who are going on a trip. Above all, you will have the opportunity to work with a wonderful and engaged group of colleagues.

Among the regular duties, you will also perform other tasks that create a good variety in the job, such as transfers and assisting guides with tour preparations.

About you

To work as front desk staff, we place great importance on you being a curious and social person who treats our guests with enthusiasm.

We are looking for people who:

• have strong social skills and are service-minded
• are punctual, responsible, and helpful
• hold a B driving license
• have good English skills in speech and writing
• have First Aid training (upon admission – please let us know in your application if you do not have First Aid training so we can arrange it together)

Meritorious:

• Previous experience in the tourism industry
• Additional language skills
• Education in the Tourism/Service Industry

What we offer

• Seasonal contract (full-time) between November 1st and March 31st
• HRF collective agreements for secure employment
• A fun and international work environment with development opportunities, all while being immersed in breathtaking nature
• Accommodation: we offer our employees the chance to rent a room in staff accommodation (simple cottage) with a shared kitchen, toilet/shower, and living room with TV