Vacant job

It is no secret that people are the driving force behind Hertz's success. While cars are the foundation of our business, it is our employees' engagement, knowledge, and care that make us the market-leading car rental company we are today. If you want to be part of a family-oriented company where mobility solutions, social responsibility, and a commitment to people and the surrounding community are high on the agenda – this might be your next step!

To one of our largest rental stations at the Central Station, we are now looking for several service-oriented Car Rental Agents/Car Care Specialists who want to be part of a dynamic workday where no two days are alike. Flexibility towards our customers is very important to us, which means working hours will vary throughout the week between 06:00–22:00.

About the role

As a Car Rental Agent/Car Care Specialist with us, you play a central role in the customer's overall experience – from the first contact and car handover to the return. Your mission is to create a smooth, secure, and positive rental process where both the customer and the car are the focus.

You will assist the customer throughout their car rental, including tasks such as:

• Handling bookings and customer inquiries via phone, email, and in person
• Renting out cars and preparing rental agreements
• Cleaning, preparing, and quality-assuring vehicles, as well as handling minor damage
• Car delivery and daily planning of the station's available fleet

Are you our next service star?

We believe you thrive in a service-oriented role and gain energy from meeting people combined with physically demanding work. You are responsible and driven to solve problems in a fast-paced environment. Perhaps you have previous experience in service, warehousing, hospitality, retail, or transport. You share our core values – safety, service, joy, and respect – and appreciate teamwork where we together create the best possible customer experience in all situations.

A requirement for the position is a valid driver's license (Category B) and proficiency in both Swedish and English, both spoken and written. Furthermore, we believe you are an administrative star with an aptitude for learning new systems quickly.

This is Hertz 💛

Hertz meets people's need for movement with smart mobility solutions. We are driven by care for our customers, people, and the world around us. We are a family-owned company with a yellow heart in everything we do and a strong social commitment that supports organizations such as Maskrosbarn, Childhood, and the Swedish Childhood Cancer Foundation. We believe in diversity and want our organization to reflect both society and our customers, where all employees are referred to as "Co-owners" (Medansvariga).

What we offer

• Collective agreement via Unionen & Transport
• Wellness allowance: 4,000 SEK
• Vacation: 25 days
• Reduced working hours: 1 full day + 10 hours per week
• Employee discount on car rentals
• Access to Sälen cabin
• Opportunity to influence and develop the customer experience
• Good development opportunities in a fast-moving organization
• Amazing colleagues and much more

Selection is ongoing, and the position may be filled before the application deadline, so please submit your application today!

A background check may be conducted on final candidates.