Administrator for Waste and Water – Ystad Municipality

Ystad is the small town with big opportunities. Here you will find unique nature experiences, a living history, a dynamic cultural life, and a variety of leisure activities. We also have a vibrant business community operating both locally and globally.

In Ystad Municipality, we are approximately 2,900 dedicated employees who contribute and make a difference. Together, we create a better everyday life for our residents, businesses, organizations, and visitors, now and in the future.

Leadership is important to us, which is why all managers receive training in developmental leadership. We offer you a secure employment where you make a meaningful contribution to society. Here you will also find many career opportunities in an organization that is constantly developing.

We stand firmly on our core values, which are – Better Together – characterized by courage, trust, participation, and professionalism.

The Department of Urban Development is responsible for catering and facility maintenance, development, town planning and building permits, parks and green areas, streets, water, and waste. Here, more than 300 employees work together to make Ystad a great municipality to live, work, and thrive in.

We are now looking for an administrator who wants to contribute to a well-functioning and service-oriented operation within Waste and Water.

The role is broad and offers a varied daily routine where you will work with our business systems BFUS and Fetchplanner, including billing and customer contacts. The Waste and Water units have approximately 10,000 customers who are billed for water and sewage as well as waste services provided by the municipality. You will become an important part of ensuring quality, structure, and good service towards our residents.

We offer varied work with broad contact areas. You will work within both the waste and water operations, with a placement at the Waste Unit, which gives you insight into several parts of the operation. You will work in an open, inclusive, and exciting environment in a socially important industry together with dedicated colleagues, where new ideas are valued and you are given the opportunity to influence.

Job Responsibilities

In the role of administrator, you will work with varied administrative and customer-facing tasks, including:

• Handle customer cases within waste and water
• Customer billing within waste and water
• Answer questions regarding invoices, water meters, waste bins, sludge, containers, subscriptions, and "My Pages"
• Manage customer registers and billing data
• Administer moving cases, water readings, and meter changes
• Register and administer tariffs and carry out price changes in business systems within waste and water
• System administrator for BFUS within water
• Contribute to the development of business systems, routines, and administrative processes

In addition, you will play an important role in several development projects within both water and waste. The operations are facing new tariff structures where you will be involved in building and quality-assuring tariffs in the business system to ensure a smooth transition and functioning billing.

The work involves many contact areas, both internally and externally, and you are expected to be able to handle several cases in parallel in a structured manner.

Qualifications

We are looking for you who meet the following requirements:

• Experience in administrative work and customer service
• Documented experience in customer billing, preferably within waste and/or water
• Good computer skills and the ability to quickly get to grips with new systems
• Good understanding of economics and billing processes
• Good proficiency in handling Excel
• Ability to work independently and take responsibility for your tasks
• Good communication skills in Swedish and English, both oral and written

We are looking for someone who is structured, service-oriented, and thrives in an administrative role with varied tasks. Furthermore, we see that you are meticulous, maintain a consistently high quality in your work, have good problem-solving skills, and the ability to work independently. We place great emphasis on personal suitability.

Merits

The following are considered merits:

• Upper secondary education in economics
• Experience working administratively within waste or water operations
• Experience as a system administrator for business systems
• Experience with the systems BFUS or EDP
• Experience working in the public sector

Employment Terms

Probationary employment may be applied. Selection is ongoing, so do not wait with your application!

• Salary: Monthly salary
• Employment type: Permanent position
• Duration: Permanent
• Working hours: Daytime

Employees are sought on the condition that the position does not have to be taken by already employed personnel or persons with priority rights.

Before any potential employment, we will check citizenship. If you are not a citizen of Sweden, the EU, EEA, or Switzerland, you must be able to produce a valid residence/work permit or prove that you are exempt from the obligation to have a work permit.

All employees should be offered conditions for good health, which is why we actively work with our work environment. We offer wellness benefits and smoke-free working hours.

In connection with this recruitment, we decline contact from recruitment agencies and other advertisers. Please also note that we only receive applications via Visma Recruit and thus not via email or other contact channels. If you have questions about the position, please contact the specified contact person.