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Unit Manager for Recovery – Benefit Fraud Department, Kalmar

Försäkringskassan

Kalmar län, Kalmar

Previous experience is desired

3 days left
to apply for the job

Every year, the Swedish Social Insurance Agency makes 21 million decisions that affect people's lives and society as a whole. We pay out approximately 260 billion SEK annually. These are all taxpayers' money that we manage. This is a significant responsibility. Therefore, we delve into every case, adhere to laws and regulations, inform and guide, care, and show consideration. This is a job for you who want to take responsibility. Welcome to the Swedish Social Insurance Agency.

Are you a relationship-building leader who is passionate about creating goal-oriented teams with psychological safety and engagement? Do you enjoy working in a production-driven operation where quality and quantity go hand in hand? Do you see the big picture, capture ideas, implement them, and dare to challenge, develop, and coach your employees? Then you are the one we are looking for!

Recovery of overpayments is a prioritized focus area for the Swedish Social Insurance Agency, and your work will be an important part of our mission where you will work in our new department. We are strengthening our ability to combat benefit fraud through the Benefit Fraud Department, where we consolidate the Agency's competence, knowledge, and capacity in this area. The department will have a cohesive responsibility for the cross-agency work to prevent and counteract benefit fraud, from the operational level to the strategic level. This means that the department will play a crucial role in the Agency's work against benefit fraud and contribute to development within the area of responsibility, both within the Agency and externally.

Close leadership, change, sustainable workplace

As a Unit Manager, you are the manager closest to the employees and the operations. You are responsible for leading and driving the daily work based on the department's mission and goals, where the public sector values permeate your work. Through your leadership, you convey clear expectations, follow up on goals, and provide your employees with the right conditions to take responsibility. You have personnel responsibility as well as result and follow-up responsibility for the teams in your unit.

Your unit consists of approximately 20-25 employees working with recovery, located in Kalmar. We work in a team-based manner where the culture is characterized by a positive and solution-focused mindset, collegial support, and a strong focus on helping our citizens. Through close leadership, you create the predictability, security, and sustainability necessary for employees to take responsibility and meet the need for change. You create understanding of contexts, direction, and the target images the department has set, and develop the plans your operations need. As a Unit Manager, you are a support for the Area Manager and you are part of the area's management group of 11 people, consisting of unit managers, an administrator, and a controller, where you contribute with your competence and engagement. You adapt and exercise your leadership in a way that creates conditions for employees to use their judgment and competence.

The position involves handling confidential information, which places high demands on proper handling. Therefore, it is important that you who are to work with us have a high level of security awareness.

This is a job for you who want to take responsibility.

We are looking for you who

  • have a university degree or experience and qualifications that can be assessed as equivalent
  • have good leadership skills
  • promote the professional and personal development of others
  • work to achieve goals and results, follow up on the effects of your own and others' activities
  • have a systematic approach to work
  • collaborate effectively with others to achieve common goals
  • have good self-awareness and are stable as a person, promoting a trust-building work climate
  • promote mutual dialogue, are receptive, and adapt your communication to needs and situations.

It is meritorious if you

  • have experience of operational leadership
  • have experience of leadership in similar operations
  • have experience of coaching leadership and leading in change
  • have experience of leading teams
  • have experience of leading remotely
  • have experience of production management of case processing
  • have experience of planning your operations in collaboration with manager colleagues remotely
  • have a good understanding of the Swedish Social Insurance Agency's mission
  • have experience of competence-based recruitment within the state sector.

We place great emphasis on your personal qualities.

Other

1 position, permanent, full-time, with access as agreed. Probation period may apply. In accordance with the Swedish Social Insurance Agency's guidelines for security, background checks are conducted in this recruitment. Possibility of remote work exists if the work allows. In this recruitment, work psychological tests may be used as part of the selection process. Location: Kalmar.

Do you want to know more about the Swedish Social Insurance Agency as an employer? Visit https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss (https://www.forsakringskassan.se/om-forsakringskassan/jobba-hos-oss)

Contact Persons

Manager: Emma Grahn 010-118 68 02 (for questions about the position). HR Specialist: Emil Jarengrim, [email protected] (for questions about the recruitment process). Union Rep (ST): Kalle Greiff, 010-118 31 14, Saco-S: Annika Linell, 010-114 79 54, Seko: Johanna Grundström, 010-115 30 44.

Application

Welcome to submit your application by June 7, 2026. Please upload your diplomas, grades, and certificates in connection with your application.

If you have protected personal data or no access to BankID, call the HR specialist named in the advertisement, and you will receive help with submitting your application.

In everything we do, we act based on the principle of the equal value of all people, legal certainty, and good service.

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