Vacant job

Shape the future of mobility with Hedin Automotive

As one of Europe's leading players in the mobility industry, we often say that we have something for everyone. But in reality, there is only one thing that matters: we have something for you.

You now have the opportunity to join our team as Service Manager at Hedin Automotive BMW Solna. Here, you will become a key person in a business with a strong brand, clear structure, and great opportunities to make an impact.

About the role

As Service Manager, you are responsible for the daily operations of the workshop, spare parts, and customer reception. You lead a team consisting of 7 technicians, 2 service sales representatives, and 1 spare parts specialist.

We work with the concept of personal service technicians, which means close collaboration between technicians and customers – with a focus on quality, efficiency, and high customer satisfaction.

Your mission is to create a well-functioning and profitable business by developing working methods, monitoring key figures, and ensuring the right conditions for the team to perform.

You have full responsibility for:

• Revenue, profit, and capacity utilization
• Customer satisfaction and quality in the service process
• Leadership and the entire employee journey (recruitment, development, salary)
• Work environment and compliance with guidelines
• Facility assets such as cars, tools, and equipment

Key competencies and skills:

• Automotive technical education
• Valid driver's license (Category B required)
• Several years of experience from the automotive industry
• Experience in formal and informal leadership
• Good IT skills
• Ability to achieve business goals and develop/improve business processes
• Performance-oriented and decisive
• Takes initiative in business matters and always keeps business opportunities in mind
• Clear and engaged in the business
• Motivated by inspiring others and creating a good team spirit

Why work with us?

As an employer, we are good at leveraging driven and engaged employees. Here, there are many career paths to choose from – our attitude is that individuals with the right potential should be able to grow with us. When you as an employee grow with us, we also grow as a company. We are responsible and ensure fair and decent employment conditions, and all operations are covered by collective agreements. We value our employees and see a long-term and sustainable working life as a strong competitive advantage.

We offer a wide range of benefits such as advance vacation days, additional parental pay, and a generous wellness allowance to care for our employees' health. Read more on our website www.hedinautomotive.se (https://www.hedinautomotive.se).