Vacant job

Who is Airmee? Airmee is a rapidly growing logistics company using smart technology to make deliveries faster and more sustainable. Together with our e-commerce partners, we offer flexible delivery solutions that make life easier for customers – and better for the environment.

Job responsibilities and more about the role: As a Dispatcher, you are responsible for daily route planning and operational coordination of delivery assignments within assigned regions, with a focus on ensuring high delivery quality and cost-efficiency. In this role, you work with assigning and optimizing routes, following up on assignments via operational dashboards, and monitoring relevant KPIs to ensure effective decision-making in daily operations.

You act as the main point of contact for carriers, supporting them in real-time, handling deviations, and ensuring clear communication regarding routes, orders, and any challenges. The role also involves contributing to improvement initiatives in route planning and developing a deeper understanding of logistics flows, cost drivers, and performance tracking. As needed, you also support linehaul coordination and handle more complex assignments using relevant systems and tools.

What do we offer you? At Workz, we are experts in service and, together with Airmee, provide you with a thorough introduction, including training and practical practice in communication and customer service. You will also receive:

1. Certification in customer service via Workz Academy
2. Collective agreement and secure employment terms
3. Health and wellness allowance
4. An engaged operational manager who coaches and supports you

We believe in building strong teams where you get the chance to grow, and we are with you every step of the way, whether this is your second job or the start of something new.

We are looking for you who:

• Thrives in a fast-paced environment and with rapid changes
• Is positive, solution-oriented, and enjoys helping others
• Is a team player who gladly supports colleagues
• Wants to develop within communication and problem-solving

We focus heavily on personal qualities, but we would like you to have a completed upper secondary education or equivalent, and be able to communicate fluently in Swedish and English, both verbally and in writing. It is a big plus if you have an interest in IT and/or knowledge of the Intercom system.

Practical information:

Client: Airmee

Start: According to agreement

Scope: Full-time, permanent employment with an initial probationary period

Location: Central Stockholm

Working hours: Office hours, NOTE: Weekend work occurs, more info at interview

Contact: [email protected] (mailto:[email protected])

Application and process: We do not look at CVs; instead, we focus on the competencies that are important for the role. When you submit your application, you will receive a short matching test via email. It takes a maximum of 12 minutes to complete and is an important step to move forward to the next stage in the process.

We look forward to hearing from you!