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- Personal Service Technician at Volvo Car Retail in Sörred
Personal Service Technician at Volvo Car Retail in Sörred
adacto people ABVästra Götalands län, Göteborg
Previous experience is desired
17 days left
to apply for the job
Do you want to combine technology, customer contact, and teamwork in a role where you truly make a difference? We are now looking for a Personal Service Technician for our client, Volvo Car Retail in Sörred!
About the role
As a Personal Service Technician, you work in a team with rotation within the group to ensure high knowledge transfer and the best possible service.
You are the customer's gateway into the workshop and are responsible for the entire service process from booking to follow-up. The customer is always in focus, and we work in a structured, standardized manner with continuous improvements in our daily routine.
You report to the workshop manager and are an important part of the team's daily work and development.
Your main responsibilities
🔧 The Service Process – from start to finish
Booking and customer dialogue
Administration of work orders
Receiving and handing over the car
Invoicing
Customer follow-up after workshop visits
🔎 Technical work
Service, troubleshooting, and repair
Identification of spare parts
📈 Daily management and improvement work
Active participation in daily management
Suggest improvements and handle deviations
Escalate disruptions and time-consuming tasks
📚 Development
Complete training according to personal development plan
Actively work in the TTB tool with a personal action plan
Contribute to the development of working methods and routines
We are looking for someone who:
Has technical competence within the automotive industry
Has a genuine interest in technology and troubleshooting
Is service-minded and puts the customer first
Is a team player with a passion for delivery and quality
Is proactive, self-initiating, and responsible
Is structured and meticulous
Has good communication skills in Swedish and English
Thrives in a flexible and dynamic work environment
Dares to take initiative and contribute ideas that develop the business
Requirements
✔ Trained car mechanic
✔ Service-minded
✔ Team player
✔ Positive and flexible
✔ High voltage training
⭐ Experience with TACDIS
⭐ Experience with VIDA
What we offer
A stable and developmental work environment
A team-oriented approach where everyone contributes
Opportunity to influence and develop working methods
Continuous competence development
A workplace where quality, structure, and customer satisfaction are at the center
Whether you are at the beginning of your career or have many years of experience, we would love to hear from you. Do you feel unsure or not quite ready to change jobs? Book a coffee with us or call Natali at: 073 522 40 81.
About adacto people
adacto people is a recruitment and staffing company focused on the automotive, transport, and logistics industries in West Sweden. We work with both direct recruitment and staffing solutions.
We believe in a personal and inclusive approach, where every candidate is seen, heard, and treated with respect. With strong industry knowledge and a broad network, we help you find opportunities that suit both your experience and your future goals. Our office is located in Gothenburg, and we have extensive experience working closely with both candidates and clients – from workshops and service facilities to larger transport companies.
With us, you get:
A personal contact throughout the entire process
A partner who understands the automotive industry
Support in your career journey – whether you are actively job hunting or just want to explore opportunities
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