Vacant job

Do you want to combine technology, customer contact, and teamwork in a role where you truly make a difference? We are now looking for a Personal Service Technician for our client, Volvo Car Retail in Sörred!

About the role

As a Personal Service Technician, you work in a team with rotation within the group to ensure high knowledge transfer and the best possible service.

You are the customer's gateway into the workshop and are responsible for the entire service process from booking to follow-up. The customer is always in focus, and we work in a structured, standardized manner with continuous improvements in our daily routine.

You report to the workshop manager and are an important part of the team's daily work and development.

Your main responsibilities

🔧 The Service Process – from start to finish

• Booking and customer dialogue

• Administration of work orders

• Receiving and handing over the car

• Invoicing

• Customer follow-up after workshop visits

🔎 Technical work

• Service, troubleshooting, and repair

• Identification of spare parts

📈 Daily management and improvement work

• Active participation in daily management

• Suggest improvements and handle deviations

• Escalate disruptions and time-consuming tasks

📚 Development

• Complete training according to personal development plan

• Actively work in the TTB tool with a personal action plan

• Contribute to the development of working methods and routines

We are looking for someone who:

• Has technical competence within the automotive industry

• Has a genuine interest in technology and troubleshooting

• Is service-minded and puts the customer first

• Is a team player with a passion for delivery and quality

• Is proactive, self-initiating, and responsible

• Is structured and meticulous

• Has good communication skills in Swedish and English

• Thrives in a flexible and dynamic work environment

• Dares to take initiative and contribute ideas that develop the business

Requirements

✔ Trained car mechanic
✔ Service-minded
✔ Team player
✔ Positive and flexible
✔ High voltage training

⭐ Experience with TACDIS
⭐ Experience with VIDA

What we offer

• A stable and developmental work environment

• A team-oriented approach where everyone contributes

• Opportunity to influence and develop working methods

• Continuous competence development

• A workplace where quality, structure, and customer satisfaction are at the center

Whether you are at the beginning of your career or have many years of experience, we would love to hear from you. Do you feel unsure or not quite ready to change jobs? Book a coffee with us or call Natali at: 073 522 40 81.

About adacto people

adacto people is a recruitment and staffing company focused on the automotive, transport, and logistics industries in West Sweden. We work with both direct recruitment and staffing solutions.

We believe in a personal and inclusive approach, where every candidate is seen, heard, and treated with respect. With strong industry knowledge and a broad network, we help you find opportunities that suit both your experience and your future goals. Our office is located in Gothenburg, and we have extensive experience working closely with both candidates and clients – from workshops and service facilities to larger transport companies.

With us, you get:

• A personal contact throughout the entire process

• A partner who understands the automotive industry

• Support in your career journey – whether you are actively job hunting or just want to explore opportunities