Vacant job

At Iver, we are passionate about innovation and a strong team spirit. We are particularly interested in candidates who enjoy thinking outside the box and sharing their ideas. We are looking for a Service Desk Technician who wants to contribute to better IT solutions for our customers. Are you our new colleague?

We empower our Nordic society Iver is a leading Nordic end-to-end provider of cloud-based IT services with expertise in operations, cybersecurity, cloud, and innovation. Our services are critical not only for our customers but for the digitalization of society as a whole. Headquartered in Stockholm, Iver operates primarily in the Nordic region with an agenda to continue expanding. Iver has a turnover of over 3 billion SEK and employs approximately 1,300 people working across our 23 offices in the Nordics.

Your role at Iver As a Service Desk Technician, you will be a vital part of the service we deliver to our customers at our IT Customer Support Center (CSC). It is important that you are skilled in customer contact, enjoy problem-solving, and can be flexible, as support tasks are a natural part of your daily routine.

Three days as a Service Desk Technician might look like this:

Finally Monday! A new workweek begins, and the first thing you do is pour a cup of coffee, log into the systems, and catch up with colleagues on how the weekend was. You start your workweek by logging into the support system, reviewing tickets, and helping your customers. You plan for the week's work and customer meetings.

Is it Wednesday already? In the morning, you sit in a meeting with your colleagues to review the analysis & results of customer deliveries and discuss which priorities we need to achieve for the rest of the week. The rest of the day is fully focused on technical support.

Happy Friday! The week goes by far too fast. This particular morning is filled with troubleshooting an incident in a customer's environment. A small team quickly forms and works efficiently to find a solution to the problem affecting the customer. No problem is too difficult, and you are eager to find a solution, which you do just in time for lunch! In the afternoon, you support your colleagues with more complex problems and coach employees in their daily work.

What do we offer you? At Iver, you get the opportunity to work with the latest technology and be part of an exciting growth journey. We are inclusive and strive for genuine collaboration towards common goals. Within Iver, there are great opportunities for development, and we are here to inspire you to reach your professional goals. We stand behind you when you want to learn more within your specialty, leadership, or new areas. At Iver, you are also part of an ambitious and innovative company, which means that improving, testing, evaluating, and daring to change how we do things are important ingredients for our development.

We at Iver give the same promise to our colleagues as to our customers. The promise is to always be "beside you", "behind you", and "before you". We call this "The Iver way".

Benefits: 📄 Collective agreement & secure conditions 💪 Wellness allowance 👓 Terminal glasses ⏳ Time bank – 24 h extra leave/year 🩺 Private health insurance 💼 Pension (ITP) & flexible pension

Who are we looking for? To succeed in this role, we believe you have an interest in IT and enjoy providing good customer service. We see that you have a high school or post-secondary education in IT/technology or equivalent experience. The important thing is that you have technical understanding and enjoy problem-solving. We place great emphasis on personal qualities, and to fit the role, you need to thrive working both in teams and independently. As a person, you are flexible, stress-resistant, and comfortable interacting with others. Attention to detail and responsibility are other desirable qualities required for the job.

We are looking for you who have experience in one or more of the following areas:

• Windows Server/Client

• AD and GPO

• Office 365 and Exchange

• Application Operations

• Network Technology

• IT Security

Location: Iver is present in 23 locations in the Nordics. For this role, we see that you are based at one of our offices in Skövde.

Additional information: We have customers in all industries and sectors, including security-classified operations, which is why we conduct background checks in all our recruitment processes.

Apply to us! Selection is ongoing, and the position may be filled before the application deadline. Iver strives for a balanced gender distribution and values ethnic and cultural diversity.

Application deadline: 2026-06-07

Start: As agreed

Welcome to contact the hiring manager Johannes Fritzson, [email protected] (mailto:[email protected]) or TA-Partner Linnea Blomgren, [email protected] (mailto:[email protected]) with questions or thoughts regarding the position.

We look forward to your application!