SWED Tools Support Technician

SWED Tools Support Technician

HCL Technologies Sweden AB

Västra Götalands län, Göteborg

Previous experience is desired

~48 600 kr / per month ->
Fixed and variable salary

Published 2026-05-08 Permanent employment Full time

3 days left
to apply for the job

Job Description:

Provide on-site support for SWED tools, ensuring smooth day-to-day operations for end users.
Assist with tool installation, configuration, and license management.
Perform tool maintenance and upgrades to ensure optimal performance.
Validate and test tools in a real-time environment prior to deployment.
Act as first point of contact for incident management, troubleshooting, and resolving issues efficiently.
Support end users and suppliers, ensuring minimal downtime and business continuity.
Analyze and resolve technical issues, ensuring quick turnaround and high user satisfaction.
Collaborate with cross-functional teams to improve tool stability and usability.

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