Vacant job

Are you technically inclined and looking for a business-oriented role where you can combine customer contact, problem-solving, and sales, while becoming part of a stable and successful family business? As a Technical Inside Sales Representative at Axel Larsson, you will play a central role in the organization, contributing to long-term customer relationships, high service levels, and continued growth in a company with strong technical expertise and short decision-making paths.

About the Role

This is a direct recruitment position, meaning the recruitment process is handled by Bravura and you will be employed directly by Axel Larsson.

About the Company

Axel Larsson Maskinaffär AB is an independent family business with over 75 years of experience and a strong position as one of Scandinavia's leading suppliers of valves and instruments. Here, tradition meets innovation – the company delivers customized valve packages, automation solutions, and technical consulting to some of the industry's most demanding players.

With headquarters in Upplands Väsby and local offices across Sweden, the company offers a work environment characterized by engagement, quality, and care.

Responsibilities

As a Technical Inside Sales Representative at Axel Larsson, you have a key and central role in the company's sales efforts and daily contact with customers. You handle incoming inquiries and orders, primarily via email and phone, ensuring that customers receive fast, professional, and solution-oriented service throughout the entire business process. A key part of the role is providing technical advice and support during product selection, often in close dialogue with the Product Manager or Technical Department to find the right solution for the customer. You collaborate closely with the company's outside sales team, supporting them with quotation materials, documentation, and handling of customer cases.

Key responsibilities include:

• Receive and handle incoming inquiries and orders via email and phone.
• Process customer inquiries, prepare quotations, and enter orders into the business system.
• Provide technical support and advice to customers during product selection, in consultation with the Product Manager or Technical Department as needed.
• Support the outside sales team with quotations, documentation, and customer cases.
• Collaborate closely with the outside sales team to achieve common sales goals.
• Build, develop, and maintain long-term customer relationships with a focus on high service and customer satisfaction.

Education, Experience, and Personal Qualities

• Completed upper secondary education with a technical focus.
• At least two years of experience in similar roles within the industry, preferably from positions such as maintenance technician or equivalent in the process industry.
• Good technical understanding and interest in technology.
• Good proficiency in Swedish and English, both spoken and written.
• Good IT skills, e.g., business systems, CRM systems, and MS Office.

As a person, you are confident and service-oriented in customer interactions, outgoing, and communicative both verbally and in writing. You take initiative, follow up on inquiries, and are driven by finding solutions. As a team player, you collaborate without hierarchy with colleagues and handle challenges in a flexible and solution-oriented manner. Curiosity and a genuine interest in technology, as well as an understanding of how different components interact, are crucial for success in this role.

Additional Information

Start: Immediately
Location: Upplands Väsby, Stockholm
Salary: According to agreement

We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also conduct ongoing recruitment, which means we remove the advertisement when enough candidates have applied. If you are considered for the position, we will contact you for a first telephone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

Do you have questions? Feel free to reach out!

📧 [email protected]

📞 010-171 47 10

We recommend submitting your application immediately as we conduct ongoing recruitment.

We look forward to receiving your application!

#Specialist