Vacant job

Starfinder Recruitment & Staffing is an authorized company with 40 years of combined experience. We offer quality-assured and unbiased recruitment processes carried out by certified and experienced recruiters. Thanks to our extensive candidate network and burning engagement, we deliver accurate solutions with recruitment guarantees.

Do you have a passion for customer service and providing professional treatment? Do you want to be the face of a well-known company in the automotive industry? Then we have the job for you!

We are looking for a cheerful, outgoing, and solution-oriented person who wants to work as a Customer Receptionist at a successful company in southern Stockholm. Here you will have an important role where you create a positive experience for both customers and colleagues every day.

About the role

As a Customer Receptionist, you have a central function in the workshop's daily operations. You are the customer's first point of contact, both before, during, and after the visit, and you ensure that every customer receives professional, friendly, and efficient service.

Responsibilities

• Schedule customer workshop visits via phone and email.
• Receive and hand over vehicles.
• Handle payments, documentation, and customer cases.
• Provide advice and guidance on simpler technical questions.
• Work in the workshop's computer systems and support customers via phone and email.
• Contribute to high service standards and customer satisfaction at all levels.

You will become part of an engaged team where quality, clear communication, and good cooperation are important.

Your profile

We are looking for you who have a background in service professions, preferably with experience from the automotive industry or a similar customer-facing role. Alternatively, you have worked in a service-intensive profession and feel that this is your next challenge.

We would like you to:

• Have a very good sense for service and enjoy helping people.
• Be social, positive, and thrive in a fast-paced environment.
• See solutions instead of problems.
• Easily create contact and build relationships.
• Be structured and able to handle multiple tasks simultaneously.
• Speak and write fluently in Swedish.
• Hold a valid B-driver's license.

Experience with automotive industry systems (e.g., Kobra, Automaster, Tacdis, Elsa, or Winassist) is meritorious but not a requirement. If you also have an interest in cars, it is a plus.

Application and start date

This is a full-time position, starting as soon as possible. Working hours are scheduled during the day Monday-Friday, with shifts varying between 07:00–16:00 and 09:00–18:00. You will receive a secure employment with Starfinder and a consultant manager who is by your side along the way and supports you towards a successful career. There are very high chances of being hired directly by the client company.

Does this sound like something for you?

Send your application today – interviews are conducted on an ongoing basis!

Do you have questions about the position or the recruitment process?

Contact Thilda Bernlind at 072-099 60 97 or [email protected]

We look forward to hearing from you, welcome with your application!