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Service Lead – Drive Success and Innovation at Teledyne FLIR

Academic Work Sweden AB

Stockholms län, Täby

Previous experience is desired

17 days left
to apply for the job

At Teledyne, we create pioneering technology for growth markets within industry, aviation, defense, and the environment. We are now looking for you who want to make a real difference in a dynamic environment where your contribution drives success and innovation. Take the chance and apply for the Service Lead position today!

About the role

As Service Lead, you are a key figure in daily service operations. You are responsible for ensuring that the Swedish service team works in a coordinated, efficient, and customer-focused manner – even when the Service Manager is traveling or engaged in other strategic responsibilities. By combining technical understanding with team leadership, you contribute to securing service quality, operational stability, and continuous improvements. You are the natural point of contact for daily prioritization, follow-up, and execution.

What we offer

Teledyne FLIR offers a key role with operational leadership and direct impact on daily operations. You will have ample opportunity to drive improvements, influence working methods, and develop measurable results within a stable team with clear goals.

Responsibilities

As Service Lead, you will lead and coordinate a team of technicians, be responsible for the daily operation of their service activities, and ensure high quality and efficiency through structured follow-up and continuous improvements.

  • Lead and support the daily work of the SWE Service team
  • Coordinate daily activities, priorities, and resource planning
  • Drive operational performance by monitoring and following up on KPIs
  • Act as the primary point of contact for service departments in the absence of the Service Manager
  • Promote structured working methods, routines, and continuous improvements
  • Ensure compliance with service processes, quality standards, and safety requirements
  • Collaborate closely with the Service Manager and internal stakeholders

We are looking for someone who has

  • Strong leadership and coordination skills in an operational environment
  • Ability to work in a structured manner and follow up on performance metrics (KPIs)
  • Experience from a service, maintenance, or technical support organization
  • Experience in a supervisory or informal leadership role
  • Technical understanding
  • Valid driver's license

It is an advantage if you have

  • Good knowledge of Swedish, as the language is used in daily work
  • Experience working with occupational health and safety issues
  • Ability to communicate clearly and trustworthily

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply continuous selection and will remove the advertisement when enough candidates have reached the final stage of the recruitment process. A CV is required when applying. We do not use cover letters as a selection method, so one is not needed. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the role, as well as to promote equality, diversity, and a fair recruitment process.

NOTE:

  • Due to the high security requirements within the defense industry, you must undergo a background check
  • You must be able to work in Sweden, and FLIR performs security checks on all their employees
  • You will work on-site from the office in Arninge/Täby
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