Vacant job

As an IT Support Technician, you will work closely with the business and be responsible for ensuring a stable and efficient IT environment. You are an important part of the support function and assist users both on-site and via the ticket management system.

We are looking for someone who is service-oriented, self-driven, flexible, pedagogical, and communicative. You have a structured approach to work and enjoy solving problems in a varied IT environment.

Responsibilities

• Troubleshooting and support of PC clients and IT equipment

• Handling of tickets via Service Desk / ticket management system

• Application distribution and software installation

• Access administration in Active Directory

• Basic network and infrastructure-related troubleshooting

• Support for Microsoft 365 and Windows environments

• Documentation and follow-up of tickets

• Contribute to the improvement of routines and working methods

Qualifications

• Experience with MS Windows 10/11

• Experience with Microsoft 365 (O365)

• Knowledge of Active Directory and access administration

• Experience with SCCM and/or similar tools

• Experience with ticket management in systems such as ServiceNow

• Driver's license (B)

• Fluent in both Swedish and English, spoken and written

As a person, you are service-oriented, self-driven, and flexible. You work in a structured manner, are pedagogical in your communication, and have a strong problem-solving ability. You thrive in a role where you can combine technology with daily contact with users.

ABOUT WISE IT

Wise IT specializes in recruitment, consulting solutions, and strategic skills matching within IT and tech. Technology changes rapidly, but with the right person in the right place, you gain control over the future. We match people with sharp technical skills and the ability to understand the big picture. The result? IT that works in practice, not just in theory. We ensure that you not only keep up with developments but drive them.

WHEN YOU BECOME ONE OF US

As a consultant at Wise, you become part of an environment where we value both your security and your development. We offer competitive salary, wellness benefits, pension contributions, and collective agreements – for us, nothing is more important than you feeling secure in your employment.

From day one of your consulting assignment, you will have the opportunity to develop, be challenged, and influence the workplaces of the future – together with engaged colleagues, and with us as a constant sounding board. No matter where you are in your career, the role of a consultant should provide you with experiences, knowledge, and inspiration for the next step.

Welcome to Wise – a world full of opportunities!

YOUR APPLICATION // TALENT SPEAKS LOUDER

To apply for the role, click on “Apply now” and attach your CV. Please note that we cannot accept applications via email. In the consulting world, things often move quickly, so the position may be filled before the application deadline. Therefore, do not wait to submit your application.