Service-minded IT Support Employee Wanted

Rekryteringsgruppen i Stockholm AB

Stockholms lÀn, Stockholm

Previous experience is desired

7 days left
to apply for the job

The Recruitment Group is looking for a service-minded and driven employee for our client's IT support center.

Are you solution-oriented, passionate about helping others, and interested in IT and technology? Then this could be your next step in your career!

Responsibilities

  • Management of IT devices (mobile phones) for storage and logistics at the client.
  • Responsible for the distribution and return of IT devices to end-users.
  • Guide end-users during the installation of new and returned devices.
  • Other minor administrative tasks related to the project may arise.

Qualifications and Experience

  • Minimum high school education, preferably with IT training.
  • Experience in providing technical support, preferably within a helpdesk/support center or other service professions such as retail, customer service, or restaurant.
  • Fluent in Swedish and English, both spoken and written.
  • Driving license B.

Personal Qualities

  • Service-oriented: You have a strong customer-focused attitude and strive to always provide the best possible experience for the end-user. You are attentive to the user's needs and act with a professional and friendly demeanor in all situations.
  • Engaged: You show great interest and responsibility for your tasks and ensure that the project's goals are met.
  • Problem-solving ability: You have the ability to quickly analyze and understand situations and identify possible solutions to problems that arise.
  • Stress-resistant: You can handle multiple tasks simultaneously and remain calm even in stressful situations.
  • Communicative and pedagogical: You have the ability to clearly explain and guide users in a simple and understandable way, regardless of their technical background.
  • Team-oriented and cooperative: You enjoy working in a group and find it easy to collaborate with both internal and external parties.

Employment Type: Full-time (temporary assignment 2-3 months)
Working Hours: Monday to Friday, 08:00-17:00
Workplace: Stockholm
Salary: Hourly wage according to agreement
Start Date: January

Are you ready to take on new challenges in IT support and want to contribute to our success? Submit your application via our recruitment platform today!

Please note that we only accept applications submitted via our recruitment platform.

Keywords: IT support, technical support, IT jobs, helpdesk, network, Stockholm

About The Recruitment Group

The Recruitment Group was established in 2001 and provides personnel in four different business areas: transport, warehouse/industry, service/retail, and office. Our headquarters is located in Stockholm. We fill a wide variety of positions within the aforementioned business areas, all with different requirements for education and experience. Common to all the positions we deliver is that we maintain the highest service level and always put the customer in focus. The Recruitment Group has had a collective agreement since 2004 and is an authorized staffing company. Read more about us at www.rekryteringsgruppen.com (http://www.rekryteringsgruppen.com/)

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