Be a part of creating the digital customer experiences of the future with us at PostNord!

Join the UX design team in Stockholm!

Join the UX design team for PostNord and be part of creating a great customer journey for our customers. You will be part of a UX/UI team where you will, as a UX designer, work with one of our services. You will also be part of a team of UX designers that continuously improve how we work with design. This position is temporary and for at least one and a half years.

Join us

We, the UX team, are working in an agile environment where the team independently owns the product from start to finish. Within the team, it is important that everybody has their say, and we always strive to improve our way of working.

Our head office is in Solna, Stockholm. Three days a week we make sure to meet each other in our office in Solna.

Find out more and follow us on LinkedIn!

To be successful in this role, we believe that you are a UX designer that wants to be a key player and take ownership. You will work closely with business, product owners, developers, and other UX designers to ensure we build the best customer journey.

As a person, we believe that you are full of initiative and solution-oriented. You have good communication skills and thrive when you get to work both practically and close to our users and are used to facilitating meetings and visualizing requirements.

You have a great personal drive and adapt efficiently to new information and insights. Like us, you value teamwork and building great solutions together.

Your profile

• Relevant education in UX design, interaction design, service design, or equivalent field
• Minimum 3 years of work experience as a UX/UI designer
• Facilitation skills and able to take ownership and get things done
• Design user flows and interfaces for our digital services in Figma
• The ability to analyze and design user flows based on insights collected via interviews and other mediums such as Hotjar/Google Analytics
• Experience in designing user interfaces for the web
• Understands graphic design and typography.
• Understands designing for accessibility and WCAG requirements
• Experience in planning and conducting user tests
• Fluent Swedish and English

Job Responsibilities

• Conducting user research, both qualitative and quantitative, as well as analyzing and presenting insights to relevant product teams and the whole department
• Analyzing and following up on user research
• Designing overall user flows and interfaces for our digital services on the web
• Working closely with product owners, other designers, and other stakeholders within PostNord
• Responsible for aligning their part of PostNord’s Customer Journey with other product areas and UX Designers

We offer you

• A great team, you are both part of the market web team but also a bigger team with a focus on customer-facing solutions at PostNord.
• Agile is our way of working, we have daily meetings, refinement meetings, and sprint retros.
• Flexible hybrid workplace with an open working climate.
• To be part of a large organization with endless development opportunities for you as a developer and individual.
• Good insurance and occupational pension conditions.
• Wellness allowance and access to office gym and swimming pool.
• Employee benefits through PostNord's own employee foundation PostNord Plus.
• Employment according to a collective agreement.

We make everyday life easier

PostNord is the leading supplier of communication and logistics solutions to, from, and within the Nordic region. We ensure the provision of postal services to households and businesses in Sweden and Denmark. We aim to make everyday life easier and more sustainable for everyone who lives and works in the Nordic region. We are accountable, brave, and committed, effectively leading change regardless of if we lead ourselves or others. We emphasize teamwork, sincerity, and positive relationships in the workplace. We build on our success and learn from both colleagues and mistakes. People with different backgrounds work with us. You will therefore be part of a workplace with great diversity, which contributes to better results for the business. Visit us at www.postnord.com.