Vacant job

Shape the future of mobility with Hedin Automotive As one of Europe's leading players in the mobility industry, we like to say that we have something for everyone. But there is really only one thing that matters: we have something for you.

You now have the opportunity to become part of our team as a Customer Receptionist at our facility in Mölndal. With our breadth, experience, and market-leading position, we offer you something more. More challenges. More responsibility. More security. More collaboration. More development. More opportunities. More joy. More for you, simply put.

The position is a temporary contract.

Job Responsibilities The responsibilities include receiving customers at the repair shop both through customer visits and phone calls, and booking damage inspections via Cabas.

• Contribute to a creative and positive work environment characterized by mutual respect and helpfulness among colleagues.

• Follow up to ensure efficiency, profitability, and quality are achieved at all stages, from the first contact with the customer to final delivery.

• Explain various options for actions and present different alternatives based on the customer's needs.

Key Competencies/Skills: In the role of customer receptionist with us, your ability to build relationships and provide exceptional service is of utmost importance. You are a communicative person who enjoys meeting customers and ensuring their needs are always prioritized. With a solution-oriented and proactive approach, you see challenges as opportunities to exceed expectations. We are looking for someone who is team-oriented and contributes to a work environment characterized by positive energy and collaboration.

Furthermore, we see that you have:

• High school education, preferably in automotive technology or equivalent vocational training.

• A couple of years of experience in service and sales-oriented tasks.

• Driving license B.

Why work with us? As an employer, we excel at valuing driven and engaged employees. With us, there are many career paths to choose from – our attitude is that individuals with the right potential should be able to grow with us. When you grow with us, we grow as a company. We are responsible and ensure fair and just employment conditions, and all operations are covered by collective agreements. We care about our employees and see a long-term and sustainable working life as a strong competitive advantage.

We offer a wide range of benefits such as a generous wellness allowance to promote our employees' health. Read more on our website www.hedinautomotive.se