Vacant job

Head Waiter at Åkerblads – Lead service in an exclusive hotel environment.

Are you a natural leader with a passion for world-class service?

Åkerblads is an exclusive hotel that welcomes both weekend guests and business and conference guests with high expectations for quality, service, and overall experience. We are now looking for a professional and dedicated Head Waiter who wants to help ensure an extraordinary service experience.

The Company

Åkerblads Gästgiveri, Hotel & SPA is a family-owned business that has been in the family since the 1400s.

Today, the 19th-22nd generation of Åkerblad works with a strong team to provide guests with an unforgettable experience.

The hotel is located in the picturesque and renowned TÄLLBERG in Dalarna. For over 100 years, the place has been a destination for celebrities, royalty, and those seeking a moment of peace and harmony.

Åkerblads Gästgiveri, Hotel & SPA consists of 73 unique and personally decorated guest rooms as well as a Gästgiveri that offers locally produced high-quality ingredients for both weekend and conference guests. The hotel is currently classified with four stars and is focused on continuous development where quality is one of the cornerstones.

Our latest addition to the company is the Spa department, where we offer 3 treatment rooms, 1 duo treatment room, hydrotherapy bath, and a spa suite with its own hot tub and sauna. The spa's water experience welcomes with a brand new pool area with swimming both indoors and outdoors, year-round. The SPA concept also includes a fully equipped gym, sauna, relaxation areas, product shop, and pool bar.

About the Role

Serve food and beverages to both lunch and dinner guests. Lunches are offered as buffet and table service. Dinners are dominated by our constantly updating A'la Carte menu.

You will work closely with our other Head Waiters and the Restaurant Manager.

In the role of Head Waiter, you will be responsible for schedule adjustments and ensuring that daily operations meet our high standard of delivering four-star service. Furthermore, you are responsible for ensuring that operations are carried out with the highest possible quality, efficiency, guest satisfaction, and profitability. You are the guests' first contact during their visit and a natural daily leader for our team of service staff. To fit into this role, you need to be a strong leader who both delegates and takes significant personal responsibility. Additionally, you need to have the ability to oversee the restaurant as a whole while quickly switching between tasks to be present where you are needed. In the role of Head Waiter, you are operationally responsible for the day and actively participate in making all our guests' visits memorable from start to finish.

This role will require a lot of work, and being stress-resistant and solution-oriented is therefore a must. For the right person, it will be both developing, rewarding, and above all, very fun. Working hours vary and are scheduled for both days, evenings, and weekends.

Additional tasks include:

• Plan and structure the day's bookings so that the experience for guests and the working environment for staff is as optimal as possible.

• Have an overview of upcoming bookings

• Ensure that staff's appearance, style, and knowledge align with the hotel's established standards and goals

• Contribute to good communication with other departments.

Competence Profile

We are looking for someone who wants and can deliver first-class service to our guests and lead and develop a team of service staff. Furthermore, we seek someone who is genuinely interested in food and beverages and possesses the knowledge to guide our guests to a memorable experience.

We are therefore looking for someone who is:

• Positive, structured, and passionate.

• You have at least three years of professional experience from a similar role

• Sommelier training or other beverage education is highly meritorious.

We Offer

• An exciting challenge and stimulating work in one of Dalarna's most visited hotels.

• An international workplace with a vibrant culture and great diversity among both colleagues and guests.

• Permanent full-time employment with a six-month probationary period. Start date according to agreement.

• We place great importance on personal chemistry, professional pride, and your interest in keeping up with the industry's constant development.

• As an employee with us, you have access to several benefits, including free access to the hotel's well-equipped gym, subject to availability.

Information

The position is available immediately but will be filled according to agreement. For us, it is most important to find the right person, and we are therefore very flexible with the start date. We apply the interview process from the moment applications start coming in, so the position can be filled before the application deadline.

You can send your application to us via email, [email protected] Mark your application with “HEAD WAITER”, and for questions regarding the position, you are warmly welcome to contact us at +46 (0)247-508 00.

We hope you send your application to us as soon as possible, but no later than March 22.

Warm welcome with your application, and we hope you will enjoy being part of our team.