Vacant job

Do you want to work in an exciting industry and appreciate that no day is the same? Do you thrive in meeting new people and want to deliver top-notch service? Then the role of a train attendant is perfect for you! We are looking for someone who wants to create a safe and memorable journey for our customers. As a train attendant, you will have the opportunity to provide world-class service while being crucial for safety on board. Do you want to join us on our journey and explore new places around the country? We warmly welcome your application!

Your upcoming role  As a train attendant at SJ, you play an important role in providing passengers with a comfortable, safe, and pleasant journey. You serve as the passengers' first contact and are an important ambassador on board the trains. The role includes:

• Delivering world-class service to our passengers to create a wonderful travel experience on our trains

• Traffic safety responsibility for passengers both on board and during boarding and disembarking

• Managing sales in the bistro and on certain trains serving in 1st class

• Checking tickets and assisting with connections

• Answering questions and providing clear information to passengers both in direct contact and via announcements

Working as a train attendant at SJ means an exciting and varied workday, and you will have the opportunity to meet hundreds of people every day. You collaborate with other staff on board, and together with engaged colleagues, you create greater value for our passengers. You will be part of the Service unit, and you have a thousand colleagues across the country. Our operations are open every day of the year, which means that the work as a train attendant includes shift work and weekend work, as well as overnight stays in other locations. Working hours may fall outside public transport schedules, and you need to be able to get to work regardless of the time of day.

Expectations for the candidate we are looking for You are confident in making your own decisions and taking responsibility in rapidly changing situations that require quick adaptation. When unexpected events occur, it is important to work closely with colleagues and communicate effectively to resolve situations. Your ability to be a team player makes you an invaluable part of the team. We prefer that you have at least 3 years of work experience, preferably in the service industry. You are a person with a strong focus on safety, solution-oriented, and have an easy time interacting with people. In the role of train attendant, you must be punctual and able to get to and from your station on your own, even when public transport is not operating.

We are looking for someone who:

• Is at least 20 years old at the start of employment, as you will need to handle alcohol in the bistro service on board the trains (Alcohol Act Chapter 8, Section 18)

• Has a complete high school education or work experience that the employer deems equivalent

• Is interested in technology and has experience working with digital tools

• Speaks and writes Swedish fluently and has good knowledge of English. It is an advantage if you master additional languages

• Meets EU health requirements for railway personnel, which is a prerequisite for you to work in this safety-critical role. It is important that you read through what it entails: Health requirements for personnel with safety-critical tasks.

• A technical interest and experience with digital tools are important, as a large part of your daily work takes place via technical systems on board the train.

Training for success – Your path to a safe start

Your career with us begins with a paid full-time training that lasts for about 10 weeks. Read more about what the training includes on our FAQ. The training starts on April 9, 2026. During the training, you will learn everything from handling unforeseen situations to providing excellent service and understanding the technical aspects on board the train. You will gain in-depth knowledge of the laws and regulations governing the railway industry and your upcoming role with us. After completing the full-time training, you will be employed on an hourly basis as needed, which amounts to approximately 20%, with the possibility of higher employment during the summer period.

Application and information  Selection is ongoing, so please submit your application as soon as possible. When you apply, you will need to answer a number of questions, read them carefully, and respond truthfully. Attach your CV and high school diploma to your application by February 16, 2026. For more information about the recruitment process and the position, visit our FAQ. If your questions are not answered there, please contact Jefferson Wells (part of Manpower Group) at [email protected] or through the messaging function in Teamtailor.

This is a part-time position, where you work as needed, making the position perfect as an extra job alongside a part-time position or if you plan to start studying in the fall. The working rate is approximately 20% and will primarily be scheduled every other weekend, with the possibility of a higher employment rate during the summer period.

If you do not receive a confirmation email after submitting your application, please check your spam folder. You can also add Teamtailor as an approved sender in your email to avoid technical issues.

The recruitment process In the recruitment process, we use psychological tests as part of the selection process because they allow us to assess candidates objectively. All candidates have the same chance to demonstrate their potential in the first step of the recruitment process, which is important to keep the recruitment process free from discrimination. Further in the process, we also conduct a CV review, background check, reference check, competency-based interview, and a health and drug test to ultimately make a comprehensive assessment.

Take the chance to become part of an engaged and forward-looking team. We look forward to your application!