Do you want to help create experiences and contexts that bring the world closer together?

At the World Culture Museums, we work to bring the world's cultures to life – with knowledge, care, and dialogue. Our four museums in Stockholm and Gothenburg are places where history, the present, and the future meet through collections, stories, and research.

We offer public experiences that spark curiosity and reflection, create engagement for global issues, and provide new perspectives on our shared world. With us, cultural heritage, social development, and human rights take center stage – alongside the people in our surroundings.

We believe in working together across borders. Today, we are about 150 employees who contribute in various ways to our common mission.

Do you want to be one of us?

JOB RESPONSIBILITIES

Your responsibilities include actively welcoming our visitors with enthusiasm and curiosity, as well as sharing information about our activities and digital offerings at the World Culture Museum in Gothenburg. As a museum host, you will circulate in the museum's public areas, answer visitors' questions on-site, by phone, or digitally, staff the entrance and shop, conduct daily public tours, and visitor surveys. Furthermore, you will be responsible for the daily supervision of exhibitions and public spaces, and act in case of alarms and emergencies. The work also includes preparations, execution, and restoration during venue rentals and program activities.

As a museum host, you will be part of a hosting team. You will have scheduled working hours that include morning, daytime, evening, and weekend shifts. You will contribute with enthusiasm and ideas and collaborate well with colleagues to best meet all visitors' needs and provide a first-class visitor experience.

We are currently looking for two or more people for a permanent position at 17%. The positions are part of a schedule with work every other weekend.

QUALIFICATIONS

Formal Requirements

• Completed relevant upper secondary education
• Experience in customer service and hosting within the visitor or tourism industry
• Experience working with basic conference technology for meetings and program activities
• Experience handling individual visitors, as well as small and large groups
• Experience with ticketing, booking, and cash handling
• Good ability to express yourself clearly in Swedish and English, both verbally and in writing

Personal Qualities

• Good teamwork skills
• Relationship-building
• Service-minded
• Problem-solving

These personal qualities are critical for performing the job responsibilities. Therefore, they are part of the formal requirements.

Meritorious

• Post-secondary education focused on the service sector
• Pedagogical experience or education
• Several years of experience in guided tours
• Additional language skills
• Experience working with social media

OTHER

We only accept applications via Public Jobs.

We have chosen our recruitment channels and kindly ask for no contact from recruitment and advertising sales.