Nordic Safety Systems is looking for a Service and Sales Support Employee

Nordic Safety Systems is seeking its next employee in service and sales support. This is the role for you with a technical interest, who wants to work both practically and with customer support while building long-term business relationships. Welcome with your application!

ABOUT THE POSITION

Nordic Safety Systems is looking for its next colleague! You will be welcomed into an exciting role that allows you to combine your technical knowledge and interest with customer contact. Nordic Safety Systems is a distributor and service center providing personal safety products and services primarily for flying crews. In the role of Technical Service and Sales Support, you will work with products whose function and reliability are critical for user safety and survival. Your customers include professional users in aviation, maritime, and rescue services, both military and civilian.

You are offered

• To be part of a small and tightly-knit team at the office in Örebro. Here, you are expected to drive your own areas of responsibility independently, but help from the team is never far away, and you support each other when needed.
• A broad and flexible role with great opportunities for personal and business development.
• A dedicated consultant manager from Academic Work.

JOB RESPONSIBILITIES

Tasks

The role involves continuously developing and nurturing business relationships with new and existing customers. You will also have the chance to develop the marketing of products and services on the company's social media, website, and webshop. You are part of a small team that is there for each other, which means you will sometimes also support in delivery and inventory when needed.

• Plan and perform service on your products, both at customer sites and at the home base, and contribute to the development of the company's service concept.
• Present and follow up quotes and solution proposals with customers.
• Work with customer orders, both administratively and physically in shipping.
• Conduct customer visits, market and demonstrate new products, and lead and drive larger projects with existing and new customers.
• Contribute to the development of exhibition materials as well as the company's website and webshop.

WE ARE LOOKING FOR YOU WHO

• Has a technical education at the high school level or equivalent, preferably in electrical or electronics.
• Has an interest and practical technical skills in mechanics and electronics.
• Has previously held a similar role.
• Has good knowledge of Swedish and very good knowledge of English, both spoken and written.
• Is comfortable using MS Office and has experience with CRM business systems or other sales-related IT tools.
• Has a B driver's license.

It is an advantage if you have

• Knowledge in procurement and purchasing, gained either through education or work.
• Experience in similar tasks as technical service and sales support, or other roles within service and technology such as maintenance technician.
• Worked as a SÄKMAT technician within the defense.
• Experience in business and material planning systems.
• Experience in web design.

To succeed in the role, you have the following personal qualities:

• Goal-oriented, you are highly driven and engaged in your work.
• Intellectually curious, you are problem-solving in your daily work with customers.
• Organized, it is important that you have structure in your work and take great responsibility for your tasks.

Nordic Safety Systems believes that you, who easily connect with people and build trust, are driven and have a high work motivation, will thrive best with them!

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply ongoing selection and will take down the advertisement when enough candidates have reached the final stages of the recruitment process. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.

INFORMATION ABOUT THE COMPANY

Nordic Safety Systems AB is an authorized distributor and service center of personal safety equipment for civilian and military pilots and crews. The product range includes flight helmets, communication, night vision systems, life jackets and carrying systems, emergency air systems, survival products, and protective clothing. We have a unique position within a niche industry and work with civilian and military customers throughout Scandinavia and Northern Europe. We are in an expansive phase that offers many opportunities and challenges and are now looking for an employee who wants to be part of the journey.