Customer Experience Manager at Europeiska Motor

Barona Professionals AB

Stockholms lÀn, Stockholm

Previous experience is desired

41 days left
to apply for the job

Have you heard from your friends that you have a knack for service? Are you motivated by doing that special something for the people you meet? If the answer to these questions is 'Yes', we believe you are likely to be our client's new Customer Experience Manager!


Barona has a proud collaboration with Europeiska Motor, which is currently looking for a new star. In the role of receptionist at Europeiska Motor, you will hold the title of Customer Experience Manager. In your role, you will maintain the daily operations at Europeiska Motor's facilities – a job characterized by fantastic customer interactions, collaboration, and joy! You will also work in the switchboard at Europeiska Motor, where you will assist in answering calls and managing bookings.


Job Description

As a Customer Experience Manager, you and your team will own everything that happens in the car hall. You are the first person customers meet, and you are responsible for guiding them in the hall. You ask questions to determine the customer's needs and then hand them over to a salesperson on site. In addition to the physical customer interaction, you will also work with more administrative tasks.


The position is primarily in Rissne and Vällingby, but shifts in Täby and Arlanda may occur.


In addition to your immediate team, you will work closely with other departments such as sales, delivery, and service departments.


Other job responsibilities include:

  • Organizing vehicles in the facility's car park
  • Maintaining a consistently high visual standard in the car hall
  • Answering the facility's phone
  • Parking inventory
  • Inventory and purchasing of office supplies
  • Handling test drives

Your Profile

Europeiska Motor always strives to deliver both physical and digital service of world-class. Therefore, we see that you have a genuine interest in service and are passionate about providing customers with an unforgettable experience during every visit to the car hall. The role involves a lot of personal responsibility, which leads us to believe that you have a good ability to structure and prioritize among the day's tasks. You always work together with colleagues, both within your department and in close relation to other departments.


We also see that you, as an applicant, have:

  • B driver's license, preferably manual transmission
  • Experience in customer-facing service roles such as retail

Offer

You will be employed by Barona with additional benefits through a collective agreement. The position is a part-time employment according to agreement. Working hours on weekdays are from 09:00 to 18:00 and/or weekends from 11:00 to 15:00.


The position is part-time, where working hours may vary during weekdays (9-18) and weekends (11-15). We can be flexible with the schedule to find solutions that suit you. This part-time role is ideal for you who, for example, are studying and want to combine work with your studies. At the start, you will undergo training that provides knowledge about service and the customer's products.



Recruitment Process

The recruitment process includes interviews with both Barona and Europeiska Motor. Interviews are conducted on an ongoing basis, and the position may be filled before the application deadline, so submit your application now!


Contact

If you have questions about the position, feel free to contact [email protected]


Warm welcome with your application!


About Barona
Barona is an international group with offices in 10 countries. In Sweden, we have offices in Stockholm, Gothenburg, Malmö, Falun, and Strömsund but deliver solutions in competence supply throughout the country. We offer our clients a visionary and future-oriented partnership and our employees exciting opportunities at all stages of their careers. Since our start in Finland in 1999, our success has been built on our entire organization being customer-oriented and challenging traditional thinking regarding service offerings and business development. Through our focus on innovation and digitalization, we can constantly stay at the forefront of modern recruitment.
Read more here: http://barona.se/om-oss/
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