Operations Leader for the Customs Criminal Unit

Are you looking for a responsible and interesting job where you can contribute to creating a safe and secure society? Then the position within the Swedish Customs' Customs Criminal Unit is for you!

The Swedish Customs has the mission to limit organized and large-scale crime and prevent the illegal importation of narcotics and doping substances, alcohol, tobacco, weapons, and other goods that threaten life, health, and the environment. The Customs Authority aims to reduce the number of criminal networks engaged in drug, alcohol, or tobacco smuggling or economic crime.

The Customs Authority consists of four operational departments: the Control Department, the Revenue Department, the Intelligence Department, and the Customs Criminal Department. The Customs Criminal Department is responsible for the investigative activities of the Customs Authority and technical intelligence gathering. The operations work within the framework of preliminary investigations of crimes or actions that will lead to preliminary investigations of crimes aimed at prosecuting the masterminds behind criminal activities, reducing the profitability of crime, and significantly disrupting criminal activities.

The Customs Criminal Department consists of a national IT and technology center responsible for covert coercive measures, surveillance technology, and IT forensics, the Customs laboratory, and four customs criminal units responsible for their respective geographic areas: South, West, East, and North. The North Unit is divided into operational areas: surveillance and investigation.

About the Position

Your main task as an operations leader is to lead the part of the operations that is conducted as preliminary investigations in the form of controlled deliveries, operations, initiatives against serious crimes, and line cases against large-scale and organized crime. This is done on behalf of the Customs Criminal Management and the public prosecutor. With the leadership responsibility comes the overall responsibility as well as the task of providing team members with assignments based on operational assessments. You make operational assessments and primarily assign tasks to investigators, analysts, financial investigators, and criminal investigators to carry out decided missions.

As an operations leader, you will closely collaborate with the intelligence unit, where you will serve as an entry point for the intelligence unit to the Customs Criminal Unit by supporting their cases, both during development and implementation, and in some cases also lead operational efforts in the intelligence cases produced by the Customs Authority's intelligence unit.

As an operations leader in preliminary investigations, you will continuously document, follow up, and report on actions taken to the intelligence unit, the Customs Criminal Unit, and the public prosecutor. The position primarily involves daytime work, but it may also include on-call duties.

We are looking for someone who has

• Basic education in crime fighting or equivalent education/experience obtained in another way
• Good experience in operational crime-fighting work
• Good experience in the entire preliminary investigation process
• Good knowledge of Swedish and English in both spoken and written form
• Swedish driver's license, class B for passenger cars
• Swedish citizenship.

It is an advantage if you have:

• Leadership experience
• Experience working with covert coercive measures
• Good knowledge of the crime that the Customs Authority investigates

Personal Qualities

• Leadership ability – Lead and guide the group and its members to achieve goals effectively. Integrity and courage to make and follow through on decisions and tackle challenges.
• Communicative and inspiring – Should clarify direction and frameworks, include and listen to others, and inspire employees to work towards the same goals.
• Collaborative ability – Able to collaborate at all levels both internally and externally. Listens, communicates, and resolves conflicts constructively. Respects others' opinions and needs. Collaborates with other groups to ensure the overall and operational best interests.
• Drive – Able to take initiative and lead and develop the operations towards set goals. Capable of innovative thinking, seeing new solutions in the area, and suggesting new routines and/or working methods.
• Flexible – Able to adapt the operations and work to new demands.
• Good judgment – Able to act responsibly, as a good representative of the Customs Authority both internally and externally.
• Ability to handle stress – Able to focus on the right things, make the right decisions even in stressful situations, and manage one's own and others' stress.
• Good ability to plan and structure work.

We place great emphasis on personal suitability!

Other Information

Reference number: TV-2025-00458

Location: Umeå, Sundsvall, or Gävle

Office hours apply, shift work may occur.

The position may involve on-call duties during certain periods.

The position involves both domestic and international travel.

Online tests may be conducted.

A probationary period of 6 months applies.

We have high demands on our employees' security and confidentiality awareness. Before a hiring decision, you will undergo a drug test and background check. Security clearance with a register check according to the Security Protection Act will be conducted before employment, as the position is classified. The Customs Authority is a total defense authority, and upon employment, you will be assigned to the Customs Authority in a military capacity.

The Customs Authority values the qualities added to the operations by having a balanced gender distribution and ethnic diversity.

For More Information and Application

If you have questions about the position, you are welcome to call Unit Manager Miriam Monsell at 060-67 25 39. For questions about the recruitment process, you can call the Customs Authority's HR support at 060-67 25 85. Union representatives for OFR-P/TULL-KUST are Erland Solander at 060-67 25 02 and for Saco-S, Lena Edehag at 08-456 58 68.

Your application, including a personal letter and CV/resume in Swedish, must be submitted to the Customs Authority by February 3.

We kindly request no contact with staffing and recruitment companies.

The Customs Authority is a government agency that controls the flow of goods across Sweden's borders. With the vision that only approved goods should pass the border, we prevent illegal goods from entering the country and contribute to a safer society. We simplify trade with other countries and lay the foundation for increased growth and competition on equal terms. The Customs Authority, founded in 1636, currently has approximately 2,600 employees and is led by Chief Customs Director Johan Norrman.