IT Technician at Nybro Municipality

Nybro Municipality is an expanding municipality in the Småland glass kingdom with approximately 20,000 inhabitants. Here, there are large and small companies primarily in the glass, wood, and paper industries - several of them world-leading in their respective fields.

The municipality has a strategic location between the three regional centers of Kalmar, Karlskrona, and Växjö. The transportation links are good with railways and an airport within thirty kilometers.

In Nybro Municipality, there are opportunities to choose attractive housing in beautiful environments in the city or in the countryside. The opportunities for recreation and outdoor life are good as nature is never far away.

Nybro Municipality's vision is "With safety, curiosity, and innovation, we build a new bridge to the future's larger Nybro."

On nybro.se, you can read about what it is like to work in Nybro Municipality and take part in the benefits we offer our employees:

Nybro Municipality as an employer (https://nybro.se/jobb-foretagande/nybro-kommun-som-arbetsgivare/)

The Municipal Executive Office provides effective and professional support to elected representatives, service and management to departments, and direct service and information to citizens in Nybro Municipality in certain specific activities.

The IT unit is undergoing positive development and is in need of IT technicians for helpdesk/support. We offer a position that provides support and assistance to all of the municipality's departments and companies. The workgroup operates based on trust and respect for one another, and here the community and development opportunities are good. To thrive with us, good qualities such as being social, service-oriented, and having a genuine interest in IT are a great advantage.

JOB RESPONSIBILITIES

As an IT technician, you are an important part of the municipality's IT unit and work in the helpdesk providing technical support, maintaining IT equipment, and ensuring that the municipality's digital work environment functions effectively. You are often the first on-site for technical issues and play a central role in creating a safe and functioning IT everyday life for the municipality's employees.

Main job responsibilities:

• Helpdesk
• Provide support to users via phone, email, remote control, and on-site.
• Install, configure, and maintain computers, printers, phones, and other IT equipment.
• Manage user accounts, permissions, and passwords in Active Directory and Microsoft 365.
• Perform troubleshooting and resolve technical issues in the client environment.
• Participate in the rollout of new systems, upgrades, and projects.
• Document cases, solutions, and procedures in the case management system.
• Collaborate with other IT roles to ensure a functioning whole.
• Contribute to information security and follow applicable guidelines and policies.

QUALIFICATIONS

It is advantageous if you have worked with similar tasks in previous employment.

A valid driver's license (B) is required.

OTHER

We ask you to apply for the position through the link in this ad to facilitate our handling of incoming applications. It is of utmost importance that you are careful when filling out your application as it will be assessed against other applicants. After you have applied for the first time, you can log in to your CV and update your information as well as change your personal letter. This way, you can apply for other positions within Nybro Municipality or other organizations connected to Public Jobs. All submitted applications are saved under your login.

We do not wish to be contacted by recruitment/staffing companies. We also decline calls from ad sellers.