Vacant job

Advisera is growing – and we are now looking for a structured and service-oriented Delivery Coordinator to our expanding Advisera Support team! Do you have experience in coordinating deliveries, driving projects forward, and an interest in IT, telephony, and technology? Then you could be our next colleague.

Advisera was founded in 2016 and currently has around 60 employees with offices in Malmö, Gothenburg, and Stockholm. Our vision is to be a leading business partner in IT & Security, Telephony & Switchboard, Corporate Insurance, and Financial Products. Advisera operates under a license from the Financial Supervisory Authority.

Through the Advisera method, we have created a unique corporate culture based on entrepreneurial spirit, clear goals, and a work environment that encourages creativity and development. We are always looking for driven individuals who want to grow with us.

As a Delivery Coordinator, you will act as a project-leading link between the customer, supplier, and our internal teams. You are responsible for ensuring that our deliveries of IT, telephony, and switchboard solutions are carried out smoothly, professionally, and according to plan.

You will follow the entire delivery chain – from order to deployment – and ensure that all parties have the correct information, that any obstacles are managed, and that the customer has a safe and positive experience.

You will work closely with our advisors, technicians, and suppliers, and be part of an engaged team of eight colleagues, based at the headquarters in Malmö.

• Coordinate deliveries of telephony, switchboard, and IT solutions to new and existing customers

• Maintain ongoing dialogue with customers, suppliers, and Advisera's advisors

• Project manage the entire delivery process – from order to completed implementation

• Plan and book technicians, and follow up on times and activities

• Ensure that all system information is documented and registered correctly in CRM

• Participate in improvement work regarding routines, processes, and customer experience

• Support the team with technical questions and basic troubleshooting as needed

• An interest in technology, IT, and telecom

• Experience in coordination, administration, or project management

• Previous experience in customer contact and service

• The ability to keep many balls in the air without losing structure

• Good system skills and the ability to quickly learn new tools

• Strong communication skills in both spoken and written form

• A solution-oriented, pedagogical, and unpretentious working style

• Experience from the telecom industry

• Knowledge of subscriptions, telephony, and switchboard solutions

• Experience in technical delivery or customer onboarding

• Competence in basic IT support

• A fantastic work environment with close community

• A culture that highly values individual development, with coaching and training

• Common breakfasts, after works, team meetings, and annual conferences

• Great opportunities to grow in a rapidly expanding company

At Advisera, we value personality, willingness, and attitude more than perfect CV qualifications. We believe that the right person, with the right drive and commitment, can grow into the role.

We are recruiting continuously – please submit your application as soon as possible. If you have any questions, feel free to contact [email protected]

Warm welcome with your application!