Vacant job

Do you want to represent a global premium brand while making a real difference in customers' daily lives? Do you thrive in an independent role where you combine technology, problem-solving, and genuine service?
Miele is now looking for a service technician who wants to become an important part of Miele's team, a team where values, teamwork, and customer focus come first. Apply today. (https://pnty-apply.ponty-system.se/jobway?id=5360)

Service Technician Jönköping: The Role – More than Just Technology.

As a service technician at Miele, you will work with service, installation, and troubleshooting of our wide range of professional products: from household appliances to laundry solutions for both laundries, industry, and sensitive environments such as labs and dental.

But just as important as the technology is the feeling you give our customers. You are Miele's face to the outside world, the one who creates security, trust, and solutions when they are truly needed.

The role involves:

• Independently plan and execute service assignments, starting from home with a service vehicle.
• Troubleshooting, maintenance, and installation for both corporate clients.
• Seeing and understanding the customer's needs, even when they are not explicitly stated.
• Clear communication and advice regarding use, maintenance, and accessories.
• Documentation and reporting in our systems.
• Proactively contribute value, for example by recommending service agreements.
• Sharing knowledge and experience with each other to help one another.
• Travel may be required in the role.
• Fieldwork and work in a workshop environment.

Miele is looking for you who:

At Miele, it is your values, your way of being, and your team spirit that make a difference. We can teach technology, but attitude is something else.

You are right for Miele if you:

• Have a natural sense of service and enjoy meeting people
• Put the team before yourself and create energy around you
• Are calm, solution-oriented, and keep a cool head when things heat up
• Take responsibility, are transparent, and self-driven in your daily life
• Have order, structure, and the ability to plan your own workday
• Are curious, eager to develop, and open to feedback
• Understand the value of representing a strong premium brand

Requirements:

• Have documented knowledge in electrical systems, through education or work experience
• A strong interest in technology.
• Experience in service work.
• Fluent in Swedish and good English.
• Good computer skills.
• Driver's license B.
• Experience in automation, networking, or chemistry is a plus.

What you get at Miele:

• A global premium brand that lives as we teach: quality, trust, and sustainability.
• A strong team culture where everyone helps each other and keeps their promises.
• Thorough onboarding and continuous training.
• A service vehicle that starts from home.
• Work-life balance and great responsibility under freedom.
• Bonus linked to the added value you create for the customer.

Benefits & Conditions:

• Collective agreement (Swedish Trade/Union).
• 5 weeks of vacation + 3 extra days/year and 37.5 h ATF.
• Health care allowance of 3,500 SEK/year. Lunch benefit.
• Paid parking space for the service vehicle.

Does this sound like the right opportunity for you?
Then we would love for you to send your application along with your CV! In this recruitment, Miele collaborates with the recruitment company Jobway (https://jobway.se/rekrytering/teknik/). Any questions will be answered by recruiter Oscar Thiele, [email protected] (mailto:[email protected]) / 073 581 18 04. We apply rolling selection and the position may therefore be filled before the application deadline. Your application will of course be treated confidentially.

About Miele:
Miele is one of the world's most well-known premium brands in household products and professional equipment. We stand for quality, sustainability, and responsibility. In Sweden, the team consists of 14 in-house service technicians and about 65–68 service partners. Miele's service function is at the core of the business; every customer interaction is an opportunity to strengthen the brand.