Schneider Electric - Service Technician in Fire & Security

Schneider Electric is a global specialist in digital transformation of energy management and automation with a unique presence in Swedish homes, properties, industries, and infrastructures. Sustainability is our guiding principle. With our 180-year history and deep roots in the energy sector, we are transforming industries, developing cities, and enriching lives for people around the world. Our commitment to innovation, diversity, and sustainability ensures that "Life is On” is everywhere and for everyone.

Schneider Electric has been ranked as one of the world’s most sustainable companies in a survey conducted by Corporate Knights, a media and research company focused on corporate sustainability performance.

The World’s 50 Most Sustainable Companies in 2022

Learn more about us as a company:

Schneider Electric Video (https://www.youtube.com/watch?v=VbldHPFltQQ)

About the Role

As a service technician in fire & security, you will be part of a competent team and work broadly with service assignments and smaller projects. The tasks are varied, and the role involves a lot of customer contact, where you manage the entire chain from first contact to reporting the work. The job is mobile and alternates between visits to customers and your office. Geographically, customers are located in Jönköping and surrounding areas.

Responsibilities include;

• Installation, configuration, and commissioning of Schneider Electric’s own product Esmi-FDP/FX.
• Installation, configuration, and commissioning of Schneider Electric’s own product Security Expert.
• Installation, configuration, and commissioning of security systems, e.g.; RCO, Aptus, Assa Arx, Honeywell Galaxy, DSC Power/Neo.
• Advising and developing customer collaborations
• Troubleshooting and corrective service
• Performing contractual service
• Technical support

Qualifications and Experience

We are looking for someone who either has an electrical engineering education at the high school or university level, or you work in electrical, telecommunication, networking technology, or engineering in some form, either as a technician or engineer.

If you have experience in installing, commissioning, and troubleshooting fire and security systems, we see this as a significant advantage.

You have a good technical understanding and preferably experience in service and customer contacts from previous roles. You express yourself fluently in Swedish and have good knowledge of English. A driver's license (B) is required.

Personal Attributes

As a person, you are driven and engaged, motivated by problem-solving and developing in what you do. In your work, you are structured and meticulous, keen to follow regulations and guidelines for workplace safety and health. You are service-oriented and attentive, always striving to find the best solution for the customer.

Since you work a lot independently, it is important that you are self-sufficient, comfortable making your own decisions, and can plan and drive your work forward independently. At the same time, you enjoy working in a team and have an easy time communicating and collaborating with others. You are social and open as a person, and have an accommodating manner that makes it easy for you to build relationships with both customers and colleagues.