Vacant job

Shape the future of mobility with Hedin Automotive As one of Europe's leading players in the mobility industry, we like to say that we have something for everyone. But there is really only one thing that matters: we have something for you.

You now have the opportunity to become part of our team as a Service Salesperson at our facility in Mölndal. With our breadth, experience, and market-leading position, we offer you something more. More challenges. More responsibility. More security. More collaboration. More development. More opportunities. More joy. More for you, simply put.

Job Responsibilities As a Service Salesperson, you will plan, lead, and distribute the daily work for the workshop, as well as follow up to ensure that the work performed meets deadlines and quality standards - from booking work, preparing, and receiving customers and vehicles. The role includes optimizing the workshop's operations and productivity. Your tasks will involve receiving the workshop's customers both through customer visits and phone calls, and preparing cost estimates for ordered repairs and service work. You will also handle insurance and warranty matters and be responsible for ensuring they are executed correctly.

Our customers are the most important to us! Therefore, a high social competence is required to make our customers feel as welcome and cared for as possible.

• Actively work with customer satisfaction, analyze, and improve your own processes.
• Contribute to a creative and positive work environment characterized by mutual respect and helpfulness among colleagues.
• Follow up to ensure that efficiency, profitability, and quality are achieved at all levels, from the first contact with the customer to final delivery.
• Explain different options for actions and present various alternatives based on the customer's needs.

Key Competencies/Abilities:

• High social and service-oriented competence
• High school education 
• A couple of years of experience in service and sales-oriented tasks, where you have demonstrated good social skills and delivery towards customers
• Good computer and phone skills 
• Driving license B
• Good sense of service and the attitude to find the best solutions for your customers
• Goal- and result-oriented with a high drive

Why work with us? As an employer, we are good at valuing driven and engaged employees. With us, there are many career paths to choose from – our attitude is that individuals with the right potential should be able to grow with us. When you as an employee grow with us, we also grow as a company. We are responsible and ensure fair and just employment conditions, and all operations are covered by collective agreements. We care about our employees and see a long-term and sustainable working life as a strong competitive advantage.

We offer a wide range of benefits such as advance vacation, extra parental pay, and a generous wellness allowance to care for our employees' health. Read more on our website www.hedinautomotive.se (http://www.hedinbil.se/)

The position may be filled before the application deadline.