Traffic and Society

Traffic and Society is part of Region Uppsala, one of the largest employers in Uppsala County. Our administration employs approximately 110 staff members. Our mission is to develop and operate sustainable transport for a growing Uppsala County. We develop, among other things, the infrastructure and public transport within the county. Under the brand UL, public transport is operated in collaboration with contracted transport companies. Our employees have a wide range of competencies and work in areas such as business development, procurement, urban planning, traffic planning, system management, finance, communication, sales, and customer service.

Our Operations

Do you want to make a difference in people's everyday lives? We are now looking for a service-oriented transport coordinator with good coordination skills for our unit responsible for ordering and traffic management of medical transport. Working with us means facilitating the everyday lives of our travelers every day and meeting the needs of a growing county. The Service Transport Department is responsible for the county's medical transport and coordinates the special public transport in the county. We offer you the opportunity to work in a workplace with a good working environment where you can make a difference.

Your Mission

As a transport coordinator, you are responsible for receiving orders for medical transport, primarily by phone, as well as traffic management of medical transport. In this role, you must be stress-resistant, have good multitasking skills, and be able to make quick decisions.

As an order receiver, your tasks include:

• Receiving orders via phone
• Scheduling medical transport in the planning system
• Monitoring, traffic management, and follow-up of transport
• Contact with taxi companies performing the transport
• Contact with healthcare, alarm center, relatives, and patients

In your work, you will closely collaborate with your colleagues and our partners. In our administration, we value teamwork and good collaboration where all employees work towards common success. Since the operation must be running 24/7, shift work and irregular hours are included, so working hours include both daytime, evenings, and nights during weekdays and weekends.

Your Qualifications

Requirements

• High school diploma
• Experience serving customers via phone
• Good computer skills and ability to search for information and familiarize yourself with new systems
• Good knowledge of Swedish and English, both spoken and written

Meritorious

• Experience in switchboard work and other coordination tasks
• Experience with the Alfa system
• Traffic management or transport coordination
• We prefer that you have good local knowledge of Uppsala

Your Competence

We will place great emphasis on personal qualities. You have a great attitude, remain calm and controlled under stress or in pressured situations, and are meticulous. You work well with others, are attentive, and solve problems constructively. You have the interest, willingness, and ability to help others and strive to deliver solutions.

We Offer

A permanent position at 100% with a start date according to agreement, in an operation with shift work including night work, every day of the week.

With us, you will receive benefits that make a difference, read about the benefits here (https://regionuppsala.se/jobba-hos-oss/bli-var-nya-kollega/formaner/ (https://regionuppsala.se/jobba-hos-oss/bli-var-nya-kollega/formaner/)).

Want to Know More?

Department Manager, Ellen Åberg, 018-611 19 47, [email protected] (mailto:[email protected])

Union representatives:
For Vision Emma Hagberg, [email protected] (mailto:[email protected]), 018-6174815
Other unions can be reached via Region Uppsala's switchboard 018-611 00 00

Want to Work with Us?

Welcome with your application via the link below.

Region Uppsala values the qualities that gender balance and diversity bring to the organization and welcomes applicants of all genders and with different backgrounds, abilities, and life experiences.

Region Uppsala places all permanent staff based on the needs of the total defense. This means that for the individual employee, there are no obligations in peacetime but is solely a planning measure.

Before a hiring decision, a check of suspicion and criminal records will be conducted for all applicants who may work in psychiatric care, habilitation, care of children and youth, or compulsory care of substance abusers, areas that are subject to optional record extracts. This applies to all who will work closely with patients, even if the tasks are not primarily intended to involve work with the aforementioned patient groups.

This recruitment is conducted entirely by Region Uppsala, and we kindly ask recruitment companies and advertisement sellers to refrain from calling.