Vacant job

Imagine a workday where technology meets business, where you combine smart solutions with sharp customer insights to create real impact. At Dometic in Tidaholm, you will use your technical expertise not only to solve problems but also to contribute to sales, customer satisfaction, and long-term relationships.

No two days are alike; you will grow with the tasks, develop your technical and business skills, and at the same time be a reliable and knowledgeable partner for both customers and colleagues.

YOUR DAY-TO-DAY As a Technical Customer Support at Dometic, you will be an important link between technology, customer, and sales. You will handle inquiries, troubleshooting, and support cases via phone, email, and digital platforms, but your role does not stop there. You will also work proactively to support the sales team, identify customer needs, and contribute to new business opportunities.

You will closely collaborate with colleagues in technology, service, and sales, ensuring that you create satisfied customers and drive sales forward. Some days you will dive deep into technical details, while others will involve dialogue, customer meetings, and on-site problem-solving.

The role may also involve travel as needed, for example, in connection with training, customer meetings, or service visits – with flexibility, planning, and customer focus as guiding principles. At Dometic, you will have access to continuous professional development and training to help you grow in your role and broaden your technical and business understanding.

WHO ARE YOU? We believe you have gathered a few years of experience in technical service, support, or repair, and that you are now looking for a role where you can combine your technical expertise with customer contact and sales.

To thrive with us, we believe you:

• Have a genuine technical interest and preferably education or experience in service, repair, or electronics
• Enjoy customer contact and thrive in working proactively; you like to find solutions and see opportunities for upselling
• Are computer literate and have preferably worked with the Office suite; experience with Dynamics 365 is a plus
• Communicate clearly and professionally in Swedish and English, both verbally and in writing
• Are structured, positive, and enjoy collaborating with others

WANT TO KNOW MORE? In this recruitment process, Dometic is collaborating with Nexer Recruit; if you get the position, you will be employed by Dometic. If you have any questions, please contact the responsible recruiter Amanda Eksell via email: [email protected] (mailto:[email protected]). We are working with ongoing selection, so please submit your application as soon as possible, but no later than 2025-11-02.

ABOUT DOMETIC Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor environments, homes, and professional settings. Dometic is on an exciting journey. We have set an ambitious vision and are on a mission to enable more people to get closer to nature.

Right now, we are looking for more colleagues to join our customer support team. Do you want to help create the customer experience of the future, contribute to a strong team, and work with products that make a difference for people around the world? Then this is your chance. At Dometic, you will have the opportunity to develop, influence, and be part of something bigger.