IT Technician at LTC Services

If you want to contribute with technical expertise and a pleasant customer approach, we have a suitable position for you! LTC Services is now looking for a new IT technician who will work closely with customers in technical environments and help them find smart solutions. Welcome to submit your application today - we apply continuous selection.

ABOUT THE POSITION

LTC Services is an IT company that takes full responsibility for its customers' IT functions, infrastructure, and security. This includes support, operations, and preventive work for both mission-critical systems and applications, networks, and data communication, as well as digital protection against intrusions and viruses. The role involves working with customers' IT environments - both remotely and on-site. Therefore, we require a person who thrives in a role where technical competence, service, and collaboration are at the center.

RESPONSIBILITIES

In this role, you will work alongside other technicians and be responsible for solving technical problems and optimizing IT solutions for various customers. Often on-site with customers, but also remotely. The tasks vary from troubleshooting and support to participating in projects and providing advice.

You will have a varied workday where you sometimes work with colleagues on projects and sometimes independently in operations, troubleshooting, and support. Your tasks will include:

Assisting LTC's customers with support cases, including troubleshooting and resolution
Configuration, installation, and operation of network infrastructure: firewalls, switches, and wireless networks
Participating in projects aimed at improving IT environment/security
Providing advice to customers
Supporting colleagues in troubleshooting

WE ARE LOOKING FOR YOU WHO

Have several years of experience working with technical support in a consultative role advising multiple companies and IT environments simultaneously
Have several years of experience and good knowledge of networks (preferably FortiGate or Clavister on firewalls)
Have experience as a global admin configuring Microsoft 365 (security settings, conditional access, Exchange)
Hold a valid driver's license (B)
Have fluent skills in Swedish and English, both spoken and written

OUR RECRUITMENT PROCESS

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply continuous selection and will remove the ad when enough candidates have reached the final stages of the recruitment process. When applying, a CV is requested. A cover letter is not used as a selection method and therefore does not need to be attached. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.