Vacant job

Would you like to work in a varied and service-oriented role where technology, customer contact, and administration meet? As a customer representative at Leica Geosystems, you will become an important part of a global company with a strong brand and innovative products. Here, you can combine your sense of service and your technical interest in a role where you meet customers, handle measuring instruments, and contribute to a smooth service process – all in an environment characterized by quality, collaboration, and commitment.

About the position

This is a full-time consulting assignment that runs until the end of January 2026. You will be employed by Bravura and work as a consultant at Leica Geosystems. There may be a possibility of extending the assignment.

About the company

With over 200 years of history, Leica Geosystems is part of Hexagon, a reliable supplier of premium sensors, software, and services. Leica Geosystems delivers added value every day to professionals working in measurement, construction, infrastructure, mining, mapping, and other sectors that rely on geospatial data, developing industry-leading and innovative solutions to strengthen our autonomous future. Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,800 employees in 50 countries and a net revenue of approximately EUR 5.4 billion.

Learn more at hexagon.com and visit leica-geosystems.se for more information.

Responsibilities

In the role of customer representative, you will be responsible for receiving and administering service cases regarding customers' measuring instruments. You are the customer's first contact upon arrival – receiving the equipment, registering the case in the business system, filling in service documentation, and ensuring that the instrument is packed and sent to the correct service workshop. You will also manage rental instruments that customers borrow while their own equipment is being serviced, as well as participate in the sale of accessories and be responsible for the local inventory.

In addition to working with measuring instruments, you play an important role in providing all visitors with a professional and welcoming reception. You guide them to the right person or department and ensure they receive the information they need about the company's services. The role also includes receiving and registering mail, packages, and deliveries to the office, as well as contributing to keeping the reception and common areas organized and giving a representative impression.

• Receive customers and provide service

• Administer and update information in the business system

• Receive and register mail, packages, and deliveries

Education, experience, and personal qualities

• Previous work experience in service and customer contact, preferably in a technical area

• Good knowledge of Office 365 and Excel

• Technical interest and good technical understanding

• B driver's license

• Fluent in Swedish and English, both spoken and written

To thrive in this role, you are a helpful and service-oriented person who enjoys meeting people and creating a positive experience for the customer. You do not need to have all the answers immediately, but you have a willingness to help and find out what is needed. You have a technical interest and a curiosity that allows you to quickly familiarize yourself with new situations and products. The role suits you if you are flexible, enjoy a day-to-day routine where days can look different, and where you often have multiple things going on at the same time. You are solution-oriented, communicative, and have a calm and professional demeanor even when the pace is high or unexpected situations arise.

Other information

Start: Immediately Location: Gothenburg Salary: According to agreement

We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with ongoing selection, which means we will remove the ad when enough candidates have applied. If you become a candidate for the position, we will contact you for a first phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

If you have questions, please feel free to contact us!

[email protected]

010-171 47 10

We recommend that you submit your application promptly as we conduct ongoing selection.

Welcome with your application!

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