Vacant job

We are looking for you who want to move to Greece and work in customer service or technical support for some of the world's most famous brands. You are service-oriented and find it rewarding to help others solve their problems.

You will enter a social environment that cannot be compared to home. You will work, experience Athens/Thessaloniki, and live close to your colleagues in a safe environment.

The most important thing is that you are curious to learn new things, see it as an opportunity for increased life experience, a great plus for your future CV, and the chance to meet new friends from all over the world.

Our Client

Our client is a global leader in outsourcing providing customer support, technical support, collections, and social media services. They operate in 88 countries, serve 170 markets, and have 420,000 employees worldwide. You will be part of an extremely driven team in wonderful Greece!

Our client is recognized as the best workplace in Greece and as the best multilingual contact center for multiple channels in Europe!

They offer complete training from certified instructors as well as many career development opportunities, so this is a unique chance to advance your career!

Job Description

As a Customer Service Agent, your role is to manage customer inquiries in a friendly, efficient, and professional manner via email, chat, and phone with your team.

You will assist with service and administration regarding our customers' services. This may also involve supporting and troubleshooting a service that the customer is having issues with. Regardless of the type of case you handle, you always ensure that the customer receives the highest level of service with accurate and complete information.

You will also have the chance to work with some of the world's most respected brands.

Requirements

- Fluent in Swedish, both spoken and written;

- Good knowledge of English is required;

- Computer skills (basic skills, advanced skills are considered a plus);

- Good analytical ability and logical thinking;

- Excellent communication skills: verbal, written, listening;

- Proactive and quick learner;

- Ability to multitask and work under pressure;

- EU citizenship or work permit for Greece;

What You Are Offered

- Complete relocation package including: paid flight ticket + free accommodation in a hotel for the first four weeks. During this time, you will also receive help finding your own apartment.

- Fixed monthly salary + bonus

- A contract focused on a long-term relationship

- Free Greek language lessons

- Private health insurance

- Professional growth and development opportunities

- Dedicated HR team that organizes events, sports tournaments, parties, and trips

- Free support from the 'Employee Relations' department during the hiring process (health insurance (IKA), tax number, phone number, bank account, etc).

Benefits of Greece

First-time visitor to Greece? Prepare to fall in love with this amazing country! The climate is pleasant year-round and summers are hot. Greece has a rich culture that goes back thousands of years, and its inhabitants are known for being very nice and hospitable.

While Greece is best known for its beaches, the country has much more to offer. Both on the islands and inland, you will find high mountains, lakes, and caves. For example, the caves in Diros near the Acropolis are among the most beautiful sea caves in the world, and interesting fossils have been found here.

Welcome with your application!

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