Vacant job

About Carla

At Carla, we want to set a new standard for how electric cars are bought. Our goal is to make it as easy and secure to buy or sell a car online as it is to purchase anything else on the internet. Of course, all cars must be chargeable. The company was founded in 2020 in Stockholm and is now in an exciting growth phase, which is why we are looking for a new wonderful colleague to join our talented sales team.

On Trustpilot, you can also read more about what our customers think of us: https://www.trustpilot.com/review/carla.se (https://www.trustpilot.com/review/carla.se) 4 years after launch, we are #1 in Sweden, have over 1000 reviews, and an impressive rating of 4.6/5

About the roleCarla is currently looking for salespeople who love to exceed their goals and are passionate about customer satisfaction. As a salesperson at Carla, you will help our customers find the right electric car through channels such as phone, chat, and email, as well as some outbound sales. This role will focus on proactively calling, emailing, and chatting with previous customers who, for various reasons, did not complete their car purchase.

Concrete examples of tasks:

Actively engage potential B2C and B2B customers and reach out to new customers to help them find the right electric car for their needs

• Ensure that customers receive a fast and quality experience throughout the sales process
• Ensure upselling such as; car financing, trade-in, extended warranty
• Eliminate customers' barriers to completing their purchases, thereby ensuring high customer satisfaction
• Actively document and follow up on leads, orders, and deliveries
• Stay updated on the cars we offer, including specifications and related services

Who are you?

As a person, you are energetic, engaged, social, and structured. You are driven by results and long-term customer satisfaction. You have the ability to quickly understand and adapt to customers' needs while delivering a smooth, quality, and frictionless purchasing experience.

We are looking for someone who:

• Has experience in qualified B2C sales, preferably over the phone
• Proven success: You have a history of strong sales results and can close deals with confidence
• Communicative excellence: You are a master of communication both verbally and in writing in Swedish
• Driven and goal-oriented: You love working in a fast-paced environment, have a strong work ethic, and ensure that your goals are met, no matter what it takes!

What we offer:

• Competitive salary
• Generous bonus structure
• Development opportunities: Carla is growing rapidly, and we are looking for ambitious individuals who want to grow with us!

In addition, we offer:

• The opportunity to help build the new key feature “Winback” from the ground up in Sweden's fastest-growing electric car scale-up
• The chance to build a company from scratch that aims to create a new standard for how customers buy electric and hybrid cars online
• A dynamic start-up environment, where we strive to work smarter, not just harder. The balance between work and leisure is important for creating a sustainable long-term company
• A mindset where we believe that strength lies in diversity - In this recruitment, we are therefore primarily looking for women who want to help set the standard for the future electric car market!

Working hours and extent:

• The workplace is based at our headquarters at Ynglingagatan 14 in Stockholm
• Extent: Full-time (8 AM - 5 PM)
• Evening shifts (12 PM - 8 PM) and weekends (10 AM - 6 PM) may occur with the possibility of remote work.

Are you our new colleague? Make sure to apply today! The selection and interview process is ongoing, so ensure to send your application as soon as possible; our ambition is to fill this position as soon as possible.