Vacant job

We are now looking for a new star in customer service for one of our valued clients in Sundbyberg. Here you will be welcomed to a warm and friendly workplace with a high ceiling and a good team spirit. Other benefits include a 37.5-hour workweek, free parking, access to a gym on-site, and a recreation room with, for example, a ping pong table.

The position is a consulting assignment for 6 months with a planned start at the end of August/beginning of September 2025. You will work as a consultant through us at The Place and be placed at our client's office in Rissne, Sundbyberg. Working hours are Monday to Friday during office hours.

About the role The role of customer service representative involves responsibility for handling inquiries from the company's customers and resellers. You will manage cases via phone, email, and their case management system. The most common inquiries typically involve questions about invoices, contracts, and payments. Here, you will belong to a wonderful team of about 10 people where you together ensure a high level of service, and you will also collaborate with nearby departments to deliver top-class service!

Experience To thrive and succeed in the role, we believe you have previously worked in customer service and that you have had the phone as your primary tool. You enjoy working in systems, are meticulous, and can take on tasks independently. You are also results-oriented with an ambition to always deliver good quality and service. You are aware of the importance of structure and have an eye for detail. To fit into the team, it is also important that you are a person who is positive, caring, humble, and has an easy time collaborating with others.

The following background is seen as suitable:

• A couple of years of experience in customer service

• Good knowledge of Swedish and English, both spoken and written

• High school diploma with a focus on economics or equivalent is an advantage

• Experience in finance, insurance, or similar is a plus

About the position

Start: End of August, beginning of September.

Location: Rissne, Sundbyberg.

Scope: Full-time, Monday to Friday, office hours with the possibility of flexibility and working from home a couple of days a week after onboarding.

Employment: Consulting assignment for 6 months.

Does this sound like something that suits you, and can you start a new job this fall? Selection and interviews will take place continuously during the summer. The Place – Where happy work happens 

Does this sound interesting, and do you still want to apply for the job? Great – if you succeed in securing the position, you will also become a part of The Place! As an employee at The Place, you will be offered a skills network, mentorship, and secure conditions. At The Place, you have a Worklife Partner who is interested in following and developing your work life over time.