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Job Advertisement: Support for Job Seekers and Employers

Arbetsförmedlingen

5 days left
to apply for the job

Our Mission

The Personal Distance Meeting department offers remote service and support to job seekers and employers.

Through tailored meetings with job seekers and employers, we contribute to creating an accessible authority throughout Sweden.

Our Workplace

We sit together where collaboration and support are central to creating a vibrant atmosphere. At our office in Lycksele, there are 32 employees. Together, we work towards common goals and can always rely on each other's support in our daily work. Our leadership means that we lead with a close and coaching approach that encourages participation, motivation, and responsibility.

We strive to create a work environment where the balance between work and leisure is of the highest priority. As an employee with us, you have the opportunity to work from home up to 49% of your working time.

Role Description

In your role, you will be an important support for job seekers and employers across the country and contribute to making a difference every day. The work requires curiosity with the ability to make the difficult simple. A central part of the role is guidance to our job seekers and employers.

To succeed in the role, we see that you enjoy:

  • Working with people mainly via phone
  • Working with scheduled assignments
  • Interpreting and applying laws and regulations
  • Documenting information securely
  • Providing service and solving the tasks you face in a good way
  • Navigating and working in multiple systems simultaneously
  • Working towards set goals

Your employment begins with an introduction where you will be well-equipped with the necessary skills to handle your upcoming tasks as a civil servant.

Watch the film about what it is like to work at the Employment Agency Personal Distance Meeting: https://www.youtube.com/watch?app=desktop&v=fRdyF0D_CBE&feature=youtu.be (https://www.youtube.com/watch?app=desktop&v=fRdyF0D_CBE&feature=youtu.be)

If you are ready to make a difference in this important societal mission and contribute to a developing and supportive operation, then the Employment Agency Personal Distance Meeting is the place for you.

Basic Requirements for the Position

  • University/higher education of at least 180 higher education credits (120 credits according to the previous system)
  • Alternatively, have worked at the Employment Agency as an employment officer, decision handler, customer resource, case officer, or service officer

And

  • At least 2 years of work experience, collectively working at least 50 percent over a total of two years
  • Very good knowledge of Swedish, that is, a good ability to communicate in speech and writing, as well as high reading comprehension

Other Merits for the Position

  • Experience working with job seekers
  • Experience working with employers
  • Completed the Employment Agency's introduction for employment officers

The state value base guides us in our daily work. As an employee with us, you are expected to work fairly, impartially, and with high integrity, as well as contribute to maintaining and strengthening trust in our authority. https://www.jobbastatligt.se/var-vardegrund (https://www.jobbastatligt.se/var-vardegrund)

In addition to these qualifications, you have the personal ability and inclination to work in accordance with the Employment Agency's employee engagement.

Employees at the Employment Agency:

  • Take responsibility for their work performance and their contribution to the whole
  • Adapt to change and unforeseen events
  • Initiate development and contribute to improvement

Our Offer

The positions are permanent full-time with a 6-month probationary period. Start date September 1. The work location is Lycksele.

We offer favorable vacation agreements, the possibility of flexible hours when the business allows, wellness during working hours, and wellness grants. Employee surveys show that working with us gives a sense of contributing to an important societal mission, being able to balance work and leisure well, and being part of a community.

https://arbetsformedlingen.se/om-oss/jobba-hos-oss (https://arbetsformedlingen.se/om-oss/jobba-hos-oss)

Application

Welcome with your application by April 28, 2025.

Attach your CV and a personal letter where you briefly describe why you are applying for the job, what you can contribute, and grades/certificates that support the requirements for education and/or work experience in your application.

For you to receive the most fair and accurate assessment possible, it is of great importance that you state the year and month for each employment as well as a brief description of the tasks. If that information is not provided, we cannot make a correct assessment of your competence and experience, and you may risk being excluded from the selection process.

If you have protected personal information, contact the Recruitment Partner named in the ad for assistance in submitting your application.

The Employment Agency applies an evidence-based recruitment process. https://arbetsformedlingen.se/om-oss/jobba-hos-oss/var-rekryteringsprocess (https://arbetsformedlingen.se/om-oss/jobba-hos-oss/var-rekryteringsprocess)

Selection tests may occur in our recruitment process, and we will provide you with more information about the process via email after the application period has ended.

We actively work to be an authority free from discrimination. It is important to us that all competence is utilized, and we welcome all applicants. We view positively if you have knowledge of any of our national minority languages.

Welcome to the job that gets Sweden to work! Here you work on the government's assignment for a labor market that helps people move forward. We free up opportunities so that job seekers find employment and employers find their next employee. To achieve the goal, we need to collaborate, within the authority and also with various external actors across the country. Together, we drive change, develop new working methods, and create solutions that enable Sweden to continue moving forward.

https://arbetsformedlingen.se/om-oss/jobba-hos-oss (https://arbetsformedlingen.se/om-oss/jobba-hos-oss)

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