Vacant job

We are over 5000 engaged food heroes working in our Swedish stores, warehouses, and offices – together making our fantastic journey possible. This way, even more people can shop and enjoy good food of the highest quality at the best prices in the industry. Because when we grow, you grow. That's Lidl.

Job Pitch

Do you have a heart that beats for leadership, customer service, and development, and are you looking for a workplace with both high energy and strong engagement? Apply for the position of Team Leader with us at Lidl!

Your Role

As a team leader, you are responsible for the daily operations and lead the team in the important work as the face of Lidl Sweden's customer service. Our employees are the key to our success, which is why you actively work to promote the development and further training of customer service employees. To continue meeting and exceeding our customers' expectations and needs, you will also work towards the long-term development of customer service. This involves close collaboration with the customer service manager and other departments at the head office, as well as contacts with our parent company in Germany. The customer service department has close contact with our customers and thus a great opportunity to influence change and development that affects the entire company.

Other tasks in the role include:

• Ensuring that we work in the best, most efficient, and qualitative ways in our processes
• Monitoring key figures and compiling reports
• Participating in and driving upcoming national and international projects

In your role, you report to the customer service manager.

Your Profile

We are looking for someone who has completed high school education and has previous experience leading others. You are an engaged and positive person who enjoys coaching and developing your employees. As we have several large projects ahead, we prefer that you have experience in project management.

Additionally, it is important that you:

• Have excellent knowledge of Swedish and English in both spoken and written forms. Knowledge of German is considered valuable
• Are analytical and structured in your work approach. It is advantageous if you have a pedagogical interest and the ability to teach others
• Have good administrative skills and experience working in various systems, such as the Office suite

We Offer

For us, it is important that our employees thrive - in every way. Therefore, we offer a job in an environment characterized by our values: performance, respect, trust, down-to-earth attitude, and community. As we grow, you can grow. Quickly. Within your role, or towards another. In the same place, or somewhere else. Within store, warehouse, office. Locally, nationally, or globally. We support you on your journey towards more responsibility and new challenges.

You will be part of a large team where everyone rolls up their sleeves and helps out. Sometimes you will find us at our state-of-the-art head office, where we have access to a gym and great discounted prices in the restaurant. But of course, we are also a flexible workplace with the possibility of hybrid work. You will receive everything from wellness grants, parental leave supplements, and employee discounts in our stores to free advice from psychologists, lawyers, and economists, as well as numerous offers through our benefits portal. Of course, you are also covered by a collective agreement and occupational pension. We enable fair salary setting within the company through a non-discriminatory salary system. For union-related questions, please contact the local union club at the email address unionenklubb_hk@lidl.se.

Do You Want to Join Our Journey?

If your answer is yes, then apply for the job as follows:

• Go to the link “apply now”
• Fill out the form
• Attach your CV

Our recruitment process consists of selection tests, phone interviews, personal interviews, and reference checks. Please contact us if you have a specific need for adjustments regarding the selection tests.

This recruitment is ongoing, so we would like you to send your application as soon as possible, but no later than April 17, 2025.

The position is a temporary position starting in May-June 2025 until November 30, 2026.

If you have questions about the position or the application process, please contact the recruitment team at email: jobbhk@lidl.se.

We look forward to your application!