Vacant job

ARC Solutions is a manufacturing company based in Helsingborg that operates within the dental industry. Our customers are primarily dental laboratories that are offered the production of customized prosthetics, various forms of service, and training. The main market is Sweden, but England, Germany, Italy, Australia, and the USA are steadily increasing. The company is located in Berga with 800 square meters of manufacturing space. ARC Solutions currently has 14 employees and is expected to grow further in the coming years.

ARC Solutions is owned by the implant company Neoss, and the companies work very closely together. Neoss Norden has an office in Gothenburg, and the headquarters is located in Harrogate, England. Neoss has subsidiaries around the world and is in a very expansive phase.

We are now looking for a temporary position as one of our employees is going on parental leave until approximately August 2025. The employment will last just over 14 months, with a possibility of extension. This is for our warehouse that handles all our incoming and outgoing orders.

Job Description

At ARC Solutions, we manufacture our own products for the dental industry in Sweden and globally. The manufacturing process occurs in various stages (order reception, scan/design, CADCAM, machine/manufacturing, quality control, delivery/logistics), and the different stages depend on the product, but regardless, it is a team effort with various competencies involved.

The job involves creating orders for all incoming work, packing various accessories, and when the products are ready, they need to be packed, shipped, and invoiced.

In addition, order reception/customer service is handled via phone and email.

Fluent Swedish is a requirement, good English, and German is a merit.

Since the products are customized, each case is unique. We work with short lead times, 1-3 days, and the volumes vary from day to day, which means that the workload fluctuates significantly, requiring a flexible attitude, high capacity, and stress resistance during certain days/periods.

A requirement is that you have previously worked in some order/business system so that you understand the basics of creating and delivering orders. Our orders come digitally via our webshop or via email. The workflow is therefore very digital, which requires a basic understanding of moving files, etc., in folder structures on different servers. Thus, good computer skills are necessary.

The work is daytime Monday to Friday, starting according to agreement, but around May 1st.

Suitable Background

The requirement is that you understand the systematics of an order/business system. This could be that you have previously worked in customer service where order placement is included or worked in a warehouse with experience in handling order/business systems.

Great emphasis is placed on personal suitability, where drive and commitment are important qualities. You need a flexible attitude and should be creative and enjoy coming up with your own solutions to problems.

We are interviewing continuously, and the position may be filled before the application period has ended. If you would like more information or to send your CV, please contact Site Manager Beyan.chehade@arcsolutions.se